Customer Service Representative

vor 1 Woche

Hannover, Niedersachsen, Deutschland DG timework GmbH Vollzeit
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Tourism Sales Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and promoting our travel products to clients.

Key Responsibilities
  • Provide expert advice to customers on our travel products and services
  • Inform clients about our latest offers and promotions
  • Process bookings and handle customer inquiries
  • Perform various administrative tasks related to sales and customer service
  • Resolve customer complaints and issues in a professional and timely manner
  • Collect and analyze customer feedback to improve our services
Requirements
  • Previous experience in the tourism industry is highly desirable
  • Excellent communication and interpersonal skills
  • Strong knowledge of German language and culture
  • Good understanding of English language and customs
  • Friendly and approachable demeanor
  • Ability to work in a fast-paced environment and meet sales targets
What We Offer
  • A competitive salary and benefits package
  • Comprehensive training and development opportunities
  • The chance to work with a dynamic and supportive team
  • A modern and well-equipped working environment
  • The opportunity to grow and develop your career in the tourism industry

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