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Customer Service Representative

vor 2 Monaten


Hannover, Niedersachsen, Deutschland Amplifon Vollzeit
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for ensuring customer satisfaction through exceptional service and consultation.

Your key responsibilities will include:

  • Providing personalized solutions to customers through hearing tests and sales consultations
  • Implementing sales routines effectively to ensure optimal customer experiences
  • Assisting customers with the maintenance of their hearing devices and advising on accessories
  • Utilizing customer data to inform phone outreach and local marketing activities
  • Maintaining accurate customer information and assisting with scheduling and inventory management

As a Customer Service Representative, you will have the opportunity to work in a dynamic and rapidly growing international company. You will be part of a team that values individual contributions and offers a range of benefits, including:

  • Flexible working hours with part-time options and 30 days of vacation
  • Attractive compensation and bonus package, including benefits like a company pension plan and childcare subsidies
  • Customized career planning and training opportunities with full cost coverage
  • Comprehensive onboarding program, training opportunities, and e-learning resources
  • A performance-driven, dynamic corporate culture that values individual contributions

We are looking for a highly organized and customer-focused individual with strong communication and persuasion skills. If you are interested in this opportunity, please submit your complete application in PDF format with your potential start date and salary expectations.