Customer Service Representative
vor 2 Monaten
About gkk dialog
gkk dialog is a leading provider of telecommunications and technology solutions, serving a diverse range of clients across various industries.
Your Role: Customer Service RepresentativeAs a Customer Service Representative, you will be the primary point of contact for our valued customers. You will handle their inquiries, provide support, and ensure their satisfaction with our products and services.
Responsibilities:- Provide exceptional customer service through telephone and written communication.
- Address customer inquiries, resolve issues, and process orders efficiently.
- Maintain accurate customer records and utilize CRM systems effectively.
- Collaborate with internal teams to ensure seamless customer experiences.
- Excellent communication skills, both written and verbal.
- Fluency in German is essential.
- A customer-centric approach with a strong desire to help others.
- Previous experience in a customer service role is preferred but not required.
We offer a competitive compensation package and a comprehensive benefits program, including:
- Company pension plan
- Dynamic and collaborative work environment
- Opportunities for professional development and growth
- Flexible work arrangements (office, remote, or hybrid)
- Subsidized public transportation ticket
- Wellness program with EGYM Wellpass
- Employee referral program
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