Customer Service Representative

vor 4 Wochen


Leipzig, Deutschland Sumsub Vollzeit
Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.

Sumsub has over 2,000 clients across the fintech, crypto, transportation, trading and gaming industries including Mercuryo, Bybit, Huobi, Unlimint, DiDi, Poppy and TransferGo.

We are looking for a Customer Service Representative. Join Sumsub's team

Your Role And Tasks

  • Effectively interact with users, including both verbal and written communication
  • Safeguard data, ensuring confidentiality and security
  • Adherence to legal regulations and company standards
  • Paying attention to detail and precision when carrying out tasks
  • Continuous updating of knowledge and skills in line with industry and regulatory changes

About You

  • Previous experience in customer service-based roles is considered an advantage, but no work experience is required. You will be surrounded by our attention and support in order to enter the new role and team as comfortably as possible
  • Conversational German and English is a must
  • Good communication skills
  • Ability to navigate a large amount of information
  • Comfortable with Afternoon, Evening or Night shifts (fixed schedule, you will have the same shift every day)

We Offer

  • Full-time position that requires only ~35 working hours per week, plus paid breaks
  • Performance bonuses
  • Working with a product that matters. Our technology helps protect millions of users of online services worldwide
  • 20 days of paid vacation leave

Let’s make the online world a safer place together

  • Leipzig, Deutschland PTC Group Vollzeit

    **About the job Customer Service Representative - German Speaking**: **Our client is a multinational player in his field.**: **Your Responsibility**: - You are the first contact person for our dealer network in regards to our client spare parts (B2B) - You ensure the processing of urgent orders within the given time frame - You process claims and returns -...


  • Leipzig, Sachsen, Deutschland Sumsub Vollzeit

    Sumsub is the one verification platform to secure the whole user journey. With Sumsub's customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.Sumsub has over 2,000 clients across the...


  • Leipzig, Sachsen, Deutschland Sumsub Vollzeit

    Sumsub is the one verification platform to secure the whole user journey. With Sumsub's customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.Sumsub has over 2,000 clients across the...


  • Leipzig, Sachsen, Deutschland Sumsub Vollzeit

    Sumsub is the one verification platform to secure the whole user journey. With Sumsub's customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.Sumsub has over 2,000 clients across the...


  • Leipzig, Sachsen, Deutschland Sumsub Vollzeit

    Sumsub is the one verification platform to secure the whole user journey. With Sumsub's customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.Sumsub has over 2,000 clients across the...


  • Leipzig, Deutschland Ransom & Randolph GmbH Vollzeit

    At R&R, Investing with Innovation is more than just a slogan, it's a way of life. Dedicated to advancing the investment casting industry, we take pride in providing foundries, dental labs, and jewelers with extensive process knowledge, exceptional technical expertise and innovative product technology. By coupling our revolutionary product developments with...


  • Leipzig, Deutschland Sumsub Vollzeit

    **Sumsub** is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business. **Sumsub** has over 2,000 clients...


  • Leipzig, Deutschland Sumsub Vollzeit

    **Sumsub** is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business. **Sumsub** has over 2,000 clients...


  • Leipzig, Deutschland Sumsub Vollzeit

    **Sumsub** is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business. **Sumsub** has over 2,000 clients...


  • Leipzig, Deutschland Sumsub Vollzeit

    **Sumsub** is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business. **Sumsub** has over 2,000 clients...


  • Leipzig, Deutschland Sumsub Vollzeit

    Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.Sumsub has over 2,000 clients across the...


  • Leipzig, Deutschland Bell Flavors & Fragrances GmbH Vollzeit

    Stellenausschreibung **Customer Service** **Representative** **(m/w/d)** **Erfolg mitgestalten!** Wir sind ein inhabergeführtes, international erfolgreiches und stetig wachsendes Unternehmen (seit 1829 in Leipzig) im Bereich der Geschmack - und Duftstoffe, Pflanzenextrakte und Aromachemikalien. Innovative Produktkreationen für führende Hersteller...


  • Leipzig, Deutschland TREMONIA Dienstleistungsges. mbH Vollzeit

    **Wir suchen für unseren Kunden in Leipzig einen Customer Service Representative (m/w/d) Sea Logistics.** **Ihre neue Perspektive bietet Ihnen**: - Ein unbefristetes Arbeitsverhältnis - Übernahme durch den Kunden wird angestrebt - Weihnachts - und Urlaubsgeld - Professionelle Betreuung **Ihre Aufgaben**: - Beratung unserer Kunden vollumfänglich zu...


  • Leipzig, Deutschland TREMONIA Dienstleistungsges. mbH Vollzeit

    **Wir suchen für unseren Kunden in Leipzig einen Customer Service Representative (m/w/d) Sea Logistics.** **Ihre neue Perspektive bietet Ihnen**: - Ein unbefristetes Arbeitsverhältnis - Übernahme durch den Kunden wird angestrebt - Weihnachts - und Urlaubsgeld - Professionelle Betreuung **Ihre Aufgaben**: - Beratung unserer Kunden vollumfänglich zu...


  • Leipzig, Deutschland Air Liquide Vollzeit

    Air Liquide ist ein Weltmarktführer bei Gasen, Technologien und Dienstleistungen für Industrie, Gesundheit und Umwelt. Unser Unternehmen bietet innovative Lösungen basierend auf stetig verbesserten Technologien. Wir produzieren Luftgase wie Sauerstoff, Stickstoff, Argon und Spezialgase aber auch weitere Gaslösungen, wie zum Beispiel Wasserstoff. Unsere...


  • Leipzig, Deutschland TREMONIA Dienstleistungsges. mbH Vollzeit

    **Wir suchen für unseren Kunden in Leipzig einen Customer Service Representative (m/w/d) Sea Logistics.** **Ihre neue Perspektive bietet Ihnen**: - Ein unbefristetes Arbeitsverhältnis - Übernahme durch den Kunden wird angestrebt - Weihnachts - und Urlaubsgeld - Professionelle Betreuung **Ihre Aufgaben**: - Sie beraten unsere Kunden vollumfänglich zu...


  • Leipzig, Deutschland Workstation Customer Care Vollzeit

    Our client provides customer support for a brand new mobility app. There, people can rent cars, motor cycles and even bicycles or Segway-type devices. Europe-wide nearly half a million people are registered and make use of more than 100,000 transport vehicles. The company is constantly expanding and is looking for talented personalities to welcome new and...


  • Leipzig, Deutschland Workstation Customer Care Vollzeit

    Our client provides customer support for a brand new mobility app. There, people can rent cars, motor cycles and even bicycles or Segway-type devices. Europe-wide nearly half a million people are registered and make use of more than 100,000 transport vehicles. The company is constantly expanding and is looking for talented personalities to welcome new and...


  • Leipzig, Deutschland INFUSEmedia Vollzeit

    **OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....


  • Leipzig, Deutschland Air Liquide Vollzeit

    Air Liquide is a world leader in gases, technologies and services for industry, health and the environment. Our company offers innovative solutions based on continuously improving technologies. We produce air gases such as oxygen, nitrogen, argon and specialty gases, but also other gas solutions such as hydrogen. Our 64,500 employees work for our customers...