Corporate Revenue Manager EMEA

 Wyndham Hotels & Resorts is now seeking a Corporate Revenue Manager EMEA to join our team in Germany

Job Summary

This role is primarily focused on formulating and executing revenue management strategies and tactics to enhance pricing, inventory, and yield management within specified clusters. The corporate revenue manager is tasked with implementing and upholding revenue management systems and tools, ensuring precise and efficient revenue reporting and analysis. The position involves analyzing market trends, the competitive landscape, and customer behavior to pinpoint opportunities for revenue growth. Additionally, the corporate revenue manager recommends pricing adjustments and offers actionable insights to designated clusters. The role also includes the responsibility of conducting weekly strategy calls with counterparts in the cluster, ensuring the effective implementation and monitoring of the Revenue Management (RM) strategy.

The Corporate Revenue Manager will be responsible for achieving the primary objectives:

•Revenue Strategy Development: Crafting and executing revenue strategies tailored for designated clusters, involving a thorough analysis of market trends, competitor pricing, and customer demand. This process aims to identify lucrative opportunities for revenue growth through the effective use of Revenue Management (RM) tools.

•Collaboration and Communication: Engaging in collaborative efforts with diverse teams, including General Managers (GMs), revenue management, sales, marketing, finance, and operations teams. This collaboration is essential to align revenue strategies and share Wyndham's best practices. Additionally, the role involves consistently communicating revenue-related insights, recommendations, and performance updates to both internal and external stakeholders.

•Performance Monitoring and Evaluation: Vigilantly monitoring revenue performance against established targets and Key Performance Indicators (KPIs). This includes a comprehensive analysis of revenue metrics and the provision of actionable insights to designated clusters. The emphasis is on continual evaluation to ensure the effectiveness of revenue strategies and facilitate ongoing improvement.

Complexity

• Decision-making authority is at a high level, although it does facilitate the process for supported hotels and it also increases in specific cases.
• Work consists of routine tasks, processes, or operations. The employee selects and applies several clearly prescribed, standard policies and procedures. 
• Problems generally involve the selection of standard procedures, organizing work, and checking results.  Answers are usually found by selecting from specific choices defined in standard work policies or procedures.
• Work requires active involvement in projects that result in new ideas or methods. Improved methods generally affect the hotel’s bottom line performance and immediate department.
• Serves as a project support team member working to achieve defined goals.
• Require regular contact with property designated contacts; interaction within the department and periodic contacts with other departments, supplying or seeking information on specialized matters.
• Exploring opportunities that drive profit, create value for clients, and encourage innovation; challenging existing processes/systems/products to make improvements
• Analysing information and evaluating results to choose the best solution and solve problems.
• Achieving and exceeding goals including performance goals, budget goals, team goals, etc.

Scope/Financial Responsibility

• The position has a high revenue impact as it relates to ensuring that Brand Standards, Revenue Management Policies, and Best Practices are adhered to. All of these are designed to generate incremental revenues, and customer loyalty, and increase brand awareness for properties while minimizing the opportunity costs of not having adequate rates and inventory available for sale across various channels.
• The position has a fee generation impact on Wyndham EMEA EBITDA through the RMS fees

Scope/Financial Responsibility

• The position has a revenue impact as it relates to ensuring that Brand Standards, Revenue Management Policies, and Best Practices are adhered to. All of these are designed to generate incremental revenues, and customer loyalty, and increase brand awareness for properties while minimizing the opportunity costs of not having adequate rates and inventory available for sale across various channels.
• The position has a fee generation impact on Wyndham EMEA EBITDA through the RMS fees

Abilities/Key Competencies/Skills:

• Ability to effectively adjust to major changes in work tasks or the work environment.
• Skilled at focusing and guiding others in accomplishing work objectives.
• Skilled at building a cohesive team and facilitating goal accomplishment.
• Ability to interact with others in an honest, fair, and respectful way; giving others confidence in one's intentions and those of the organization.
• Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message.
• Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs
• Sets high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks.
• Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions.

Fundamental Requirements

• Must be able to convey information and ideas clearly; both oral and written communications.
• Must have strong project and  time management skills
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be able to show initiative in job performance, including anticipating, preventing, identifying and solving problems as necessary with or without supervisors’ guidance.
• Ability to analyze, interpret and explain statistical data, to develop strategies and generate a course of action.
• Strong mathematical comprehension. 
• Must have the ability to assimilate information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must have effective presentation skills.
• Must have excellent interpersonal skills that build trust and in still confidence in order to motivate and influence others

Experience/Certificates/Education

• BA/BS Bachelor’s Degree in Hospitality, Business Administration, Finance, or Economics or a minimum of three (3) to five (5) years of  experience in Revenue Management
• A minimum of four (4) years of management experience
• Europe hospitality industry experience is must
• Multiple hotel revenue management experience is required
• Expert with MS Office is necessary
• Expert with hotel property management systems, central reservation, BI Tools, and revenue management  systems
• Fluency in English and German is essential, Turkish would also be beneficial.

 COMPANY OVERVIEW:

 

Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Employment Status: Full-time

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