Vice President Revenue Operations

vor 1 Monat

Berlin, Deutschland Cision Vollzeit

Cision Group Ltd. ist ein weltweit führender Anbieter von Earned Media Management Software und unterstützt PR- und Kommunikationsprofis bei ihrer Arbeit. Die Software von Cision ermöglicht es modernen Kommunikatoren, wichtige Einflussfaktoren zu identifizieren, strategische Inhalte zu vermitteln, signifikante Auswirkungen durch Texte und Bilder zu analysieren und zu messen. Cision beschäftigt über 4.500 Mitarbeiter mit Niederlassungen in 23 Ländern weltweit.

The VP of Revenue Operations owns and aligns the Sales, Account Management and Customer Experience operations, systems, data, and processes to ensure that Cision’sgo-to-market teams have control of the end-to-end revenue cycle. The VP of Revenue Operations, as a core stakeholder in running Cision, makes recommendations to go-to-market leadership to accelerate revenue growth and improve day to day management of the business.

This is a hybrid role that may be based in Europe, in any location within a commutable distance to a Cision office including (but not limited) to Berlin or Frankfurt, Germany.

**Essential Functions**:

- Build a functionalized and global revenue operations team, setting the strategy and then executing on that strategy over the next 12-24 months
- Consolidate and implement go-to-market tooling and revenue operations systems (salesforce, etc.), designing the right system architecture for a scaled, global business, including managing the systems with an eye toward data quality (load, data hygiene, data integration) in conjunction with finance, sales, and customer experience
- Help build and execute on a customer master data strategy, including building out data operating model, setting up customer segmentation models, cohort analyses, etc
- Own all revenue analytics, reporting and insights, including reviewing sales roles, process, design and scope, resource planning and quota allocation recommendations to go-to-market leaders about the go-to-market organizations, helping to implement and operationalize best-in-class SaaS reporting metrics with a focus on accuracy and speed; must have familiarity with reporting in Salesforce, Looker, and Clari
- Partner with Marketing and Sales on lead generation processes and to assist in building systems to enable automated processing of potential prospects across global Sales and Marketing
- Create and own a Cision-wide forecasting processesthat is consistent, scalable, repeatable, andaccurately forecasts revenue across all lines of business and regions
- Manage commission planning, calculation and reporting, including building out a functionalized team to support a global business
- Design and implement a global deal desk process that enforces company standards, which includes assisting sales teams with quotes through the end-to-end customer lifecycle
- Own sales enablement and training, including establishing a global training program and rolling out onboarding/certification programs
- Lead performance management reporting, along with standard-setting for performance management and supporting go-to-market leaders with recommendations to support revenue growth and drive best-in-class performance

**Qualifications & Skills**:

- 10+ years of revenue operations experience
- 8+ years of experience having directly managed numerous Salesforce instances and surrounding business processes such as forecasting, territory and quota setting, data management, having owned the configuration and administration of the systems
- Experience of designing, implementing, and adopting new processes for global sales and marketing organizations of more than 1,000 employees and tens of thousands of opportunities across multiple salesforce instances
- Post M&A integration experience, including system consolidation and integration
- Must have designed and rolled out global commission and quota schemes for sales, account management and all related pre-sales and post-sales quota bearing roles
- Ability to develop close partnerships with cross-functional teams, including Sales, Customer Support, Marketing, Finance, HR, and IT
- Strong track record of driving both growth and efficiency for sales teams
- Must have experience of working with sales, account management and customer experience teams
- Must enjoy solving complex problems and modernizing processes
- Strategic thinker with an ability to provide a clear and credible vision and strategy for revenue operations
- Good communicator and leader through periods of change and transition, knowing when to win hearts and minds and when it’s time for moving forward
- Ability to be resourceful to get things done, a results-oriented doer who can easily turn strategy into action and is not afraid to get their hands dirty
- Comfortable with ambiguity, coping effectively with complexity and change
- Ability to ruthlessly prioritize

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