Manager Sales Development

vor 1 Monat


Herzogenaurach, Deutschland adidas Vollzeit

Area:                                                                                                     Global Sales 

Department:                                                                                       Wholesale – Sales Development

Direct Reporting Line:                                                                       Sr. Manager E2E Processes - S4HANA

Indirect/secondary reporting line:                                                 none

Subsidiary/country:                                                                           Headquarters/Germany

Location:                                                                                               Herzogenaurach

GSMS Grade:                                                                                        M4

Number of Personnel Managed:                                                      0

Cost Centre/Budget and/or Revenue Responsibility:                  n/a

 

 

Purpose & Overall Relevance for the Organization:

The Sales Development team develops best-in-class and future oriented tools, processes, policies and guidance to enable the markets to achieve operational excellence and commercial success. As part of the Sales Development team you will act as reliable, supportive and visionary partner for all markets globally as well as the Global functions.

 

Key Responsibilities:

•           It is the overarching goal to move the adidas Group to a much more consistent, standardized, and automated operating model with solid governance and architecture. In this role you will closely collaborate with the S4HANA project team, GBS - Order to Cash (O2C) stream, CS&D (SCM) Product owners, DSS, Tech and markets to design and implement end to end processes, services & solutions for Sales and Account Operations/Customer Service

•           Represent the markets and Global Wholesale as a Global Sales and Account Operations/Customer service subject matter expert in global standardization, digitalization and ERP projects and provide process competency

•           Serves as primary contact for business-related subject matters across TRANS4RM rollout, helps prioritizing business requirements & enforces adherence to business quality standards

•           Support global Wholesales priorities, roll-outs and development of Digital WHS tools (e.g. CLICK, ASSIST)

•           Acts as point of contact for business issues that arise across market rollout within workstream/domain and manages their resolution

•           Assists in conducting key user trainings and gathers feedback related to business issues

•           Supports UAT execution and collects business-related issues

•           Responsible towards Biz/Tech Delivery Leads to prepare and present prototype within demo-system together with Rollout Tech SPOC

•           Responsible towards Biz/Tech Delivery Leads to adapt/localize existing training materials and creating new content as needed

•           Supports Business Delivery Lead to conduct change impact assessment and identify change needs/people affected

•           Support to analyze, develop new and adjust existing end to end processes/ services, standards

•           Consult the global SAP roll-out team and market organizations on Sales and Account Operations/Customer Service-related processes

•           Run commercial assessments of markets and identify and document best-practice

•           Collect input and business cases from the markets to further develop the Wholesale Sales and Account Operations/Customer Service processes

•           Support implementation of global standard processes and service levels and drive process improvements

•           Support to document processes and guidelines and create trainings and communication material

 

Key Relationships:

•           Global: Global Sales functions, Global IT, Sales Finance, Business Development, HR, Global Brand, SCM, GBS

•           Markets: Market Sales Development, Sales Coordination, Market Digital Wholesale and Key Account teams, Sales Directors, Market Account operations/Customer Service, Market CTC and MOPS

•           External Partners/ Agencies

 

Knowledge, Skills and Abilities:

•           Account operations/ Customer Service/ Sales experience in international SGI, FMCG and/ or consulting company

•           Operational Wholesale Market experience in Account operations/ Customer Service, Sales, Fulfillment, Sales coordination

•           Broad SAP SD knowledge, FICO a plus, Assist/ CLICK (Salesforce)

•           High degree of commercial knowledge and business acumen

•           Strong understanding of Wholesale processes, KPIs and ability to influence others

•           Strong interpersonal skills (e.g. communication, facilitation, negotiation)

•           Demonstrable analytical, planning and organizational skills

•           Ability to deal with complexity and ambiguity

•           Creative, open-minded and agile team player

•           Mental flexibility, initiative and determination

•           Fluent in written and spoken English. Skills and abilities in another language are a benefit

 

Requisite Education and Experience / Minimum Qualifications:

•           University degree in business, ideally with Sales/Marketing or Retail focus

             3+ years’ experience in the sporting goods or comparable industry

•           1+ years’ experience in Business Systems & Processes (SAP, CRM, B2B)

•           Cross-functional experience ideally with Marketing/ Finance/ Global Operations/ SCM

•           Experience within different countries and/or different cultures

•           Basic Project Management skills

 

 

 



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