Aktuelle Jobs im Zusammenhang mit Team Lead Client Success - München - Scalable Capital
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Customer Success Lead
vor 2 Wochen
München, Deutschland Envision Digital Vollzeit**Univers** Univers bietet das weltweit umfassendste System zur Dekarbonisierung. Wir unterstützen Unternehmen und Länder bei der Optimierung von Energiesystemen und der Reduzierung von Kohlenstoffemissionen mit genauen, zuverlässigen und umsetzbaren Dekarbonisierungsdaten. Unsere EnOS-Plattform verbindet die Betriebstechnologie vor Ort mit...
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Client Engagement Leader
vor 1 Woche
München, Deutschland IBM VollzeitIntroduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...
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Strategic Customer Success Leader, Dach
vor 1 Woche
München, Deutschland Miro Vollzeit**About the Team**: The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates. **About the Role**: Miro is looking...
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Lead Inside Sales Client Manager
vor 1 Monat
München, Deutschland NTT America Solutions, Inc. VollzeitMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The...
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Expert Lead Customer Success
vor 2 Wochen
München, Deutschland Aleph Alpha Vollzeit**Overview**: We are seeking an experienced and passionate Senior Customer Success Manager to join our dynamic team. As the Senior Customer Success Manager, you will be a pivotal link between our company and our valued clients, ensuring their success in deploying Aleph Alpha’s software by maximizing the value they receive from our solutions. **Your...
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Customer Success Specialist
vor 2 Wochen
München, Deutschland MotorK VollzeitMotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the...
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Werkstudent:in Client Success Education
Vor 7 Tagen
80538 München, Deutschland Scalable GmbH Vollzeit**Unternehmensbeschreibung** Scalable Capital ist eine führende digitale Investmentplattform in Europa. Seit unserer Gründung im Jahr 2014 verfolgen wir die Mission, allen Menschen zu ermöglichen, Investor:in zu werden. Mit unserem Scalable Broker, unserer digitalen Vermögensverwaltung und unseren B2B-Lösungen bieten wir einfache und günstige...
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Client Delivery Lead
vor 2 Wochen
München, Deutschland Octopus Energy Group VollzeitHelp us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer...
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Client Lead
vor 2 Wochen
München, Deutschland Ray Sono AG VollzeitDigitale Transformationsbegleitung Seit 1992 gestalten wir die digitale Welt von Unternehmen und Organisationen unterschiedlichster Größen und Branchen. Lokal, national und global. Wir sind dabei weit mehr als nur Berater, Ideen - und Impulsgeber oder reine Umsetzer. Wir verstehen uns als Wegbereiter und Wegbegleiter in der Digitalisierung. Wir beraten bei...
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Global Client Director
vor 1 Woche
München, Deutschland Arista Networks Vollzeit**Company Description** Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients...
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Team Lead Development
vor 4 Wochen
München, Deutschland valantic DXA GmbH VollzeitJob-Beschreibung Über unsWir sind die Digitalagentur mit Full-Service-Charakter mit Standorten in München, Traunstein, Barcelona und Wien. Bereits seit 2007 konzipieren, designen und programmieren wir individuelle Websiteprojekte, entwerfen anspruchsvolle Designs, entwickeln erfolgreiche...
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Senior Team Lead Data Engineering
vor 3 Wochen
München, Deutschland Hopmann Marketing Analytics GmbH VollzeitHopmann Marketing Analytics GmbH is a boutique consultancy for digital analytics, data engineering, data science and data visualization based in Munich-Neuhausen. With our enthusiasm and determination, we support well-known clients from the telecommunications, automotive, IT, medical and retail sectors in analyzing their corporate data and work with them to...
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Client Advisor
vor 4 Wochen
München, Deutschland Burberry Vollzeit**Client Advisor - Munich**: - Department: RETAIL OFFLINE- City: Munich- Location: DE**INTRODUCTION**: At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it...
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Senior DevSecOps Engineer
vor 4 Wochen
München, Deutschland IBM Client Innovation Center Germany GmbH VollzeitDu willst unsere gemeinsame digitale Zukunft aktiv mitgestalten? Du begeisterst dich für innovative Prozesse, neue Technologien und hast kreative Ideen, um gemeinsam mit unseren Kunden die Nutzer- und Bürgererfahrungen besser zu machen? Du möchtest mit uns an der Digitalisierung des Landes arbeiten? Dann gehe den nächsten Karriereschritt mit uns – als...
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Team Leader in Cleanroom Facility Management
vor 2 Monaten
München, Deutschland CWS Cleanrooms Deutschland GmbH & Co. KG VollzeitAt CWS Cleanrooms Deutschland GmbH & Co. KG, we are seeking a dedicated **Team Leader** specializing in **Cleanroom Facility Management**. In this role, you will be responsible for:Overseeing the cleaning personnel and team supervisorsProviding training and guidance to site managersMaintaining regular communication with clients and fulfilling their specific...
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IT-Architekt (m/w/d) für unser Public-Team
vor 4 Wochen
München, Deutschland IBM Client Innovation Center Germany GmbH VollzeitIntroduction Du willst das digitale Zeitalter aktiv mitgestalten? Du begeisterst dich für neue Technologien in einem agilen Umfeld und hast Interesse am Defense-Sektor? In unserem interdisziplinären Public-Team hast du die Chance, die Digitalisierung der unserer Streitkräfte und der öffentlichen Hand durch einzigartige und zukunftsweisende Lösungen auf...
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Workday Data Lead
vor 3 Wochen
München, Deutschland VirtualResource Vollzeit**VirtualResource (VR)** is a boutique consultancy supporting companies to optimise their HR and **Workday **systems. We strive to be the go-to company that partners with businesses to optimise their HR technology landscape. **Our people are our most important asset** - We recognise the need for a committed, skilled and loyal team and strive to create a...
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(Junior) Client Success Manager
vor 1 Monat
München, Deutschland Scalable GmbH VollzeitCompany DescriptionScalable Capital ist eine führende digitale Investmentplattform in Europa, die allen Menschen eine einfache und günstige Geldanlage ermöglicht. Mit dem Scalable Broker können Kundinnen und Kunden 8.000 Aktien, 2.500 ETFs, 3.500 Fonds, Anleihen und 375.000 Derivate eigenständig handeln, attraktive Zinsen auf das Guthaben des...
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Customer Success Specialist
vor 3 Wochen
Garching bei München, Bayern, Deutschland Novicon VollzeitWe are seeking a highly motivated and experienced professional to join our team as a Customer Success Manager at Novicon. As a key member of our project team, you will be responsible for implementing and supporting our Munixo Business Software Platform for our clients.Key Responsibilities:Implement the Munixo Business Software Platform at client...
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Customer Success Specialist
vor 3 Wochen
Garching bei München, Bayern, Deutschland Novicon VollzeitWe are seeking a highly motivated and experienced professional to join our team as a Customer Success Manager at Novicon. As a key member of our project team, you will be responsible for implementing and supporting our Munixo Business Software Platform for our clients.Key Responsibilities:Implement the Munixo Business Software Platform at client...
Team Lead Client Success
vor 3 Monaten
Scalable Capital is a leading digital investment platform in Europe that makes investing easy and affordable for everyone. Clients of the Scalable Broker can trade 8,000 stocks, 2,500 ETFs, and 3,500 funds and other exchange traded products to build their portfolios, earn interest on their cash balance and take secured loans. People can also have their investments professionally managed via the digital wealth management service. More than one million clients already use the services.
Scalable Capital was founded in 2014 and is active in Germany, Austria, France, Italy, the Netherlands, Spain, and the UK. The investment firm, which is supervised by BaFin and the Bundesbank, has more than 20 billion euros on its platform. In addition to its business for private clients, the company operates B2B solutions. Its long-standing partners include ING, Barclays Bank in the UK, the robo-advisor Oskar, and the Santander Group in Spain. Scalable Capital employs more than 500 people at its offices in Munich, Berlin, and London. Together with the founding and management team around Erik Podzuweit and Florian Prucker, they strive to empower everyone to become an investor.
Visit our finance blog or check out our Social Media channels to find out what our Expert Teams have to say.
Our Company Values guide us every day in how we work and collaborate. To learn more about them, you can find our values here (English).
Our Client Success Team lead role will offer you the opportunity to lead and develop a team of talented and passionate Client Success managers of our German/Austrian brokerage business. Your main responsibility will be:
- Track team KPIs, set clear goals, and monitor progress using a data-driven approach
- Cultivate the team's culture and exemplify our values by serving as a role model
- Closely monitor client satisfaction and retention. Identify and execute strategies for incremental improvement
- Support the launch of new products and features. Actively contribute to your team's communication strategy
- Regularly meet with Operations and Product Teams to discuss new and existing processes and identify improvements
- You have at least 2 years of professional experience in a leadership position within customer service/client success and are familiar with the industry's KPIs
- A Bachelor's or Master's degree in Business Administration or Economics is a plus. A strong background in banking/FinTech is also highly valued
- You possess a customer-centric mindset and are committed to delivering exceptional service
- You are empathetic, enjoy working with people, and have a passion for knowledge sharing
- You are a continuous learner with a desire for self-development
- You can effectively communicate the company's overarching vision and objectives
- Fluency in English is required. German language skills are a great advantage
- Be part of one of the fastest-growing and most visible Fintech startups in Europe, creating innovative services that have a substantial impact on the lives of our customers
- Work with an international, diverse, inclusive, and ever-growing team that loves creating the best products for our clients
- Enjoy an office in a great location in the middle of Munich or Berlin Mitte, a vibrant district surrounded by an exciting array of restaurants, cafés and convenient amenities
- Be productive with the latest hardware and tools
- Learn and grow by joining our in-house knowledge sharing sessions and spending your individual Education Budget
- Learn and experience German culture first hand by joining our free German language classes
- (International) relocation support
- Enjoy your free time with 30 paid vacation days and take the opportunity to work from abroad
- Benefit from an attractive compensation package and from the company pension scheme
- Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capital's PRIME+ Broker
