Client Engagement Leader

vor 3 Monaten

München, Deutschland IBM Vollzeit

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Innovation studio professionals are focused on moving our clients and ecosystem partners from inspiration to action. We provide clients and partners immersive experiences that help them see the power of IBM technology, explore options that work for their business, and then co-create alongside them. Innovation Studio professionals do this by working closely with the different IBM go-to-market teams like sales, client engineering, client success managers along with marketing, as well as leveraging IBM's experts in the product management and IBM research and development teams.

Your Role and Responsibilities
Client and Partner Engagement Leaders own and manage end-to-end client engagements, from building the team to overseeing content creation to leading workshops. They work closely with other engagement team members to ensure seamless delivery of the overall client experience. They possess a broad knowledge of IBM products and solutions and have an understanding of current technology trends and co-creation processes. They have exceptional presentation development and delivery skills along with outstanding facilitation and active listening skills. They possess strong collaboration and consulting skills and have consultative selling and business development skills. They are analytical and data driven and possess a high degree of situational and emotional awareness (sensitivity to diversity, cultural differences,etc.). They possess a sense of urgency in terms of follow up.
Additionally helping with the ITSS (IT Security Standards) compliant maintenance of our munich studio infratructure. Furthermore the usage and configuration of our network is essential for implementig and executing immersive workshopsy
Continious passion and curiousity to stay up to date with the latest technologie trends is expected to showcase our demos in a way to wow our customers and impact the sales pipeline of IBM in a positive way.

Required Technical and Professional Expertise
- Understand Go to Market/ Audience Strategy
- Client Experience Design & Measurement
- Excellent presentation skills
- Excellent story telling skills
- Excellent organisational skills

Preferred Technical and Professional Expertise
- Knowledge about ITSS and managing devices in a compliant way
- Experience to maintain a complex network infrastructure including Services for example: DNS,DHCP,VLAN,ROUTING, IDS/IPS
- Troubleshoot issues regarding network and infrastructure
- Basic experience with IBM Standard Firewall offerings: BlueMarc and Rulesets.
- Operating/maintain complex A/V Systems.
- Basic understanding of robotics and the suitable infrastructure technologies
- Programming Skills: Crestron Simple, shell scripting
- Basic understanding of IBMs AI solutions

About Business UnitIBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

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