Customer Operations Specialist

vor 3 Wochen


Berlin, Deutschland Octopus Energy Group Vollzeit

Wir sind das globale EnerTech-Unternehmen, das den Energiemarkt revolutionieren wird. Wir haben kein geringeres Ziel, als die global benötigte Energie 100% nachhaltig zu gestalten. Global, agil und zukunftsorientiert verändern wir den Energiemarkt mit neuer Technologie zum Besseren.
Außerdem arbeiten wir aktiv an der flächendeckenden Einführung von Smart Metern, Elektromobilitätslösungen und der eigenen Stromerzeugung aus Wind- und Sonnenenergie.
Hilf uns als unser neue*r Mitarbeiter*in Kundenservice (m/w/d) dabei, den großen Stromkonzernen so richtig einzuheizen und einen großen grünen Fußabdruck – oder besser: Tentakelabdruck – zu hinterlassen.
Ein international aufgestelltes Team mit flachen Hierarchien und einer offenen und transparenten Kommunikation
Wir setzen auf flexible Arbeitszeiten
Vergünstigungen & Vorsorge:
Vergünstigte Konditionen für unsere Strom- und Gastarife
Monatlicher Zuschuss zum Nahverkehrsticket von bis zu 49€
Monatlicher Zuschuss zum Mittagessen von bis zu 108,45€
Betriebliche Altersvorsorge
Monatlicher Zuschuss zur Kinderbetreuung von bis zu 200€
Lernen & Weiterbildung:
Du bringst bereits erste Jahre Erfahrung im telefonischen und schriftlichen Kundenservice im B2C Bereich sowie im Umgang mit CRM-Systemen mit
Du bringst fließende Deutsch- und Englischkenntnisse mit
Schicke uns deinen CV und alles, was wir wissen sollten, über unser Online-Formular. Wir freuen uns auf Mitarbeiter*innen jeden Geschlechts, Alters, jeder sexuellen Identität, Herkunft, Religion, Weltanschauung, mit und ohne Behinderungen.



  • Berlin, Berlin, Deutschland Bettermile Vollzeit

    About the JobWe are seeking a highly skilled Customer Success Operations Specialist to join our team at Bettermile.Job DescriptionThe Customer Success Operations Specialist will be responsible for ensuring new and existing customers achieve their goals and have a great experience with our products by providing them with guidance and ongoing support. This...


  • Berlin, Berlin, Deutschland Hive Technologies GmbH Vollzeit

    Operations and Customer Support Role at Hive Technologies GmbHWe are seeking an experienced Customer Support and Operations Specialist to join our team at Hive Technologies GmbH. This is a challenging and rewarding role that requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.About Us:Hive...


  • Berlin, Deutschland BLACKLANE Vollzeit

    Join our dynamic Customer Care team at the forefront of mobility innovation, where every interaction propels our vision of effortless mobility forward! As a **Customer Care Operations Specialist, **you will be responsible for efficiently managing emergencies, escalations, complaints and regular queries. Your expertise in handling complex situations and...


  • Berlin, Deutschland Blacklane GmbH Vollzeit

    Join our dynamic Customer Care team at the forefront of mobility innovation, where every interaction propels our vision of effortless mobility forward! As a **Customer Care Operations Specialist, **you will be responsible for efficiently managing emergencies, escalations, complaints and regular queries. Your expertise in handling complex situations and...


  • Berlin, Berlin, Deutschland Ageras Vollzeit

    OverviewAgeras is a software platform enabling small businesses to run their operations more efficiently by integrating accounting, banking, and taxes into a user-friendly dashboard.Job SummaryWe are seeking a highly skilled Customer Service & Operations Specialist who is fluent in German and English to join our team. The successful candidate will be...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    For our client, a financial service provider, we are looking for talented Customer Service Specialists (M/F/d) who display outstanding qualities. You'll provide professional and amazing customer service to its retail customers on the phone. Our client will give you fantastic training and support so that you can surprise and delight your future customers with...


  • Berlin, Deutschland Audible Vollzeit

    ABOUT THIS ROLE The Global Marketing Operations team is looking for a Specialist, Promotion Operations to execute promotions in support of customer acquisition and member retention programs. You will have the opportunity to work with global marketers to shape innovative customer-focused programs designed to deepen member relationships and enhance our...


  • Berlin, Deutschland Ageras Vollzeit

    About the RoleTo guide our clients throughout their journey with us, from start to finish, we are seeking a Customer Service & Operations Specialist. In this role, you will familiarize clients with our product, teach them how to use Kontist by Ageras for their accounting & banking needs and assist them in resolving any issues. You will primarily communicate...


  • Berlin, Deutschland Paua Solutions GmbH Vollzeit

    **Zusammenfassung** - Vollzeit / Teilzeit Anstellung im Bereich Solarenergie und eCommerce - Job Titel: Customer Support Specialist - Ort: Berlin-Mitte (und remote) - Dauer: Ab sofort **Das ist paua** Wir sind ein junges Startup im Bereich erneuerbare Energien. Mit unseren Stecker-Solaranlagen ermöglichen wir es allen, eigenen Solarstrom zu erzeugen und...


  • Berlin, Deutschland Cullen Cleaning Vollzeit

    **Title**: Operations Support Specialist - Entry Level - **Location**: Berlin - **Type of contract**: Full-Time / Part-Time - **Language**: German & English Speaking **Key Responsibilities**: - Roll out Internal Company apps, ensuring all employees are trained on how to use it correctly. - Answer tickets with operational/sales topics and troubleshoot...


  • Berlin, Berlin, Deutschland birdie Vollzeit

    About the RoleWe are seeking a highly skilled and experienced professional to lead our post-sales function in the German market. As our Head of Customer Operations, you will be responsible for building and managing a high-performing team that delivers exceptional customer experiences and drives business growth.Your key responsibilities will include:Building...


  • Berlin, Deutschland Customer Alliance Vollzeit

    About Us At Customer Alliance, we are literally obsessed with feedback - and that reflects in the culture and the product we’re building. We’re a diverse team (comprising 21 nationalities!) who support and inspire each other every day. We pride ourselves on a positive and growth-oriented work environment where employees are encouraged to share ideas,...


  • Berlin, Deutschland sennder Vollzeit

    sennder is Europe’s leading digital freight forwarder. In the traditional logistics industry, we are moving fast to digitize and automate all road logistics processes. We move trucks with the power of data to unlock endless and sustainable capacity at exceptional quality. Get to know us better by rev\*\* iewing our " " pres \*\*entation. We are a growing...


  • Berlin, Berlin, Deutschland Hive Technologies GmbH Vollzeit

    Job OverviewWe are seeking a Logistics Operations Specialist to join our team in Berlin, Germany. This role will be responsible for driving and growing Hive's freight business, managing external and internal stakeholders, and overseeing logistics processes.About the RoleThis is a dynamic opportunity to make an impact in a young company with an...


  • Berlin, Berlin, Deutschland Jefferson Wolfe Consulting Vollzeit

    Job DescriptionWe are seeking an experienced Platform Operations Specialist to join our team at Jefferson Wolfe Consulting. This is a challenging role that requires a strong background in IT operations and production support.In this position, you will be responsible for ensuring the smooth operation of our platforms, which involves investigating and...

  • Performance Specialist

    vor 6 Monaten


    Berlin, Deutschland Delivery Hero Vollzeit

    Performance Specialist - Service Operations Service Operations plays a pivotal role within foodora and Yemeksepeti, which are part of Delivery Hero, a global leader in online food ordering and delivery services. Service Operations in EU and Turkey consists of three hubs in which multiple countries are delivering world-class services to our customers,...

  • Customer Service

    vor 2 Monaten


    Berlin, Deutschland Phibro Animal Health Corporation Vollzeit

    **About Phibro Animal Health Corporation** **Phibro Animal Health Corporation** **is a publicly traded organization with a rich history spanning nearly 100 years of service. The Company is a global manufacturer of medicated feed additives, feed ingredients, advanced nutrition solutions, vaccines and specialty chemicals for various industrial markets....


  • Berlin, Deutschland Corning Vollzeit

    **Date**:24 Sep 2024 **Location**: Berlin, DE, 10117 **Company**:Corning Requisition Number: 65050 Corning is vital to progress - in the industries we help shape and in the world we share. We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention...

  • Operations Specialist

    vor 4 Wochen


    Berlin, Berlin, Deutschland Hive Technologies GmbH Vollzeit

    About the PositionWe are seeking a highly motivated individual to join our Operations Team as an Operations Specialist. This role will be responsible for supporting our partner fulfillment team in our first Polish FC, ensuring seamless operations and exceptional customer service.Key ResponsibilitiesAct as a liaison between Hive's HQ in Berlin and the local...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our customer sells branded everyday products (such as juicers, coffee machines or contact grills) as well as the matching accessories: e.g. Glasses, carafes or flavors. The latest trends can be found here first. Our customer is characterized by an excellent delivery service. To support the extensive and demanding customer base, we are looking for you (M/F/d)...