Order Management Specialist

vor 3 Monaten

Ratingen, Deutschland Solplanet Vollzeit

Our belief:

  • At SOLPLANET, we are driven by a simple idea: solar for everybody
  • We strive to create the best possible experience for distributors, installers and end users
  • That´s why our solar inverters, energy storage systems and EV chargers are easy-to-install, reliable and user friendly

Who We Are:

  • Private equity-backed AISWEI is a leading provider of renewable energy solutions - providing the world with solar inverters, batteries, EV chargers, heat pumps, and energy management solutions
  • AISWEI has more than 15 years of expertise in R&D and manufacturing, with a strong technology heritage from both Germany and China
  • With 18 GW of annual production volumes (2023), AISWEI is one of the largest manufacturers of solar string inverters world-wide
  • AISWEI is operating under its own brand in China and its SOLPLANET brand internationally, and is trusted by leading global brands as an ODM service provider
  • Our team passionately believe that that we are all fellow citizens of one planet, and we are truly honored about deploying our solutions to local societies worldwide – every day

How you´ll help us:

As an Order Management Specialist, you will

  • Process, sort, and route incoming and outgoing mail related to EU orders
  • Handle orders by phone, email, or mail and check the orders have the correct prices, discounts, and product numbers
  • Create and process orders in respective ERP system, process requests for rush orders, and review pending orders and customer requests
  • Answer phone calls and direct callers to the appropriate party
  • Perform other administrative support tasks, including updating and sorting files, drafting, and proofreading correspondence
  • Liaise with BU International as well as, sales and logistics departments to ensure orders are processed effectively
  • Actively collaborate with Solplanet International. (Corporate in China)
  • Perform other support for order fulfillment, including providing suggestion to improve platform and system, reworking software, or labels of products

Requirements

Your background and skills:

  • Bachelor’s degree or higher in logistics or international trade related major
  • At least 2 years of working experience in an office setting, preferably in an administrative or sales support role.
  • Previous experience in the PV inverter industry is preferred, but not a necessity.
  • Fluent in German and business fluent in English. A third language is a plus.
  • Ability to work independently and focused in a dynamic, fast-paced environment
  • Quick learner with a desire to increase knowledge in the clean-tech industry

Your attributes:

  • Self-motivated and performance driven
  • Excellent interpersonal and communication skills
  • Can-do attitude and hands-on mindset
  • Proactive, dynamic, solution and customer oriented

Benefits

We will help you by:

  • Giving you the unique opportunity to be part of a spirited and diverse team of passionate experts that work together within an exceptionally open-minded environment
  • Assisting you in to develop, personally and professionally, to grow internally within an international environment which leverages your abilities, skills and expertise
  • Providing you the unique opportunity to be part of an ambitious, energetic and rapidly growing Solplanet team with flat hierarchies, fast decision making and strong opportunities to successfully cultivate your long-term path within the renewable energy industry

By submitting your application, you declare your agreement to saving your application data at Aiswei B.V, and that such data may be used for internal purposes in the context of the upcoming application process. If there is no employment, the data will be deleted after six months. The application data are treated confidentially in accordance with the provisions of the Federal Data Protection Act and are not passed on to third parties. You can revoke your consent at any time, either by email or in writing by mail.

  • Order Management Specialist

    vor 4 Wochen

    Ratingen, Nordrhein-Westfalen, Deutschland Solplanet Vollzeit

    About the Role:We are seeking an experienced Order Management Specialist to join our team at Solplanet. As an Order Management Specialist, you will be responsible for processing, sorting, and routing incoming and outgoing mail related to EU orders.Key Responsibilities:Process, sort, and route incoming and outgoing mail related to EU ordersHandle orders by...

  • Order Management Specialist

    vor 1 Monat

    Ratingen, Nordrhein-Westfalen, Deutschland Solplanet Vollzeit

    About the Role:We are seeking an Order Management Specialist to join our team at Solplanet. As an Order Management Specialist, you will be responsible for processing, sorting, and routing incoming and outgoing mail related to EU orders.Key Responsibilities:Process, sort, and route incoming and outgoing mail related to EU ordersHandle orders by phone, email,...

  • Renewable Energy Order Management Specialist

    vor 2 Wochen

    Ratingen, Nordrhein-Westfalen, Deutschland Solplanet Vollzeit

    Order Management Specialist OpportunityWe are seeking a skilled Order Management Specialist to join our team at Solplanet, a leading provider of renewable energy solutions.About the RoleThis role involves processing and routing incoming and outgoing mail related to EU orders, handling orders by phone, email, or mail, and creating and processing orders in our...

  • Order Handling Specialist

    vor 6 Monaten

    Ratingen, Deutschland ABB Vollzeit

    **Order Handling Specialist (f/m/d)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...

  • Debtor Management Specialist

    vor 4 Wochen

    Ratingen, Deutschland Credit & Collections Service GmbH Vollzeit

    Debitor ManagementAls Debitor Management Specialist bei Credit & Collections Service GmbH sind Sie für die erfolgreiche Einziehung von Schulden verantwortlich. Ihre Aufgaben umfassen:Telefonische Kontaktaufnahme mit säumigen Zahlern, um Zahlungen zu vereinbaren und Schulden zu tilgen.Dokumentation der Gesprächsverläufe und -inhalte, um Transparenz und...

  • Sales Support Specialist

    vor 7 Monaten

    Ratingen, Deutschland ABB Vollzeit

    **Sales Support Specialist (M/F/d) for protection and switching devices**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities,...

  • Debtor Management Specialist

    vor 4 Wochen

    Ratingen, Deutschland Credit & Collections Service GmbH Vollzeit

    Als Debtor Management Specialist bei Credit & Collections Service GmbH sind Sie für die erfolgreiche Einziehung von Zahlungen von säumigen Kunden verantwortlich. Ihre Aufgaben umfassen:Führen von ziel- und ergebnisorientierten Telefonaten mit Kunden, um Zahlungen einzuholen und Verträge zu vereinbaren.Dokumentation der Gesprächsverläufe und -inhalte...

  • Specialist Debtor Management

    vor 6 Monaten

    Ratingen, Deutschland PAYONE Gmbh Vollzeit

    Specialist Debtor Management (m/w/d) Für PAYONE in Ratingen suchen wir in Vollzeit: Specialist Debtor Management (m/w/d) Dein VerantwortungsbereichOrdnungsgemäße und fristgerechte Bearbeitung schriftlicher Korrespondenzen mit SchuldnernDurchführen der...

  • Specialist in Internal Sales for Protection and

    vor 3 Wochen

    Ratingen, Deutschland ABB Vollzeit

    **Specialist in internal sales for protection and switching devices (f/m/d)**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write...

  • Warehouse Operations Specialist

    vor 4 Wochen

    Ratingen, Nordrhein-Westfalen, Deutschland Solplanet Vollzeit

    About the Role:We are seeking a highly skilled Warehouse Operation Specialist to join our team at Solplanet. As a key member of our operations team, you will be responsible for overseeing the receiving, storage, and shipping of goods to ensure timely and accurate movement of products.Key Responsibilities:Manage and maintain inventory accuracy, including...

  • Quality Management Specialist

    vor 6 Monaten

    Ratingen, Deutschland ABB Vollzeit

    **Quality management specialist (f/m/d) with a focus on medium-voltage technology**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions....

  • Quality Assurance Specialist

    vor 5 Monaten

    Ratingen, Deutschland Fujifilm Healthcare Vollzeit

    **About us** We are innovative, collaborative, challenging, and our goal is to use leading-edge, proprietary technologies to provide top-quality products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. Our overarching aim is to help enhance the...

  • Warehouse Operation Specialist

    vor 2 Monaten

    Ratingen, Deutschland Solplanet Vollzeit

    **Our belief**: - At SOLPLANET, we are driven by a simple idea: solar for everybody - We strive to create the best possible experience for distributors, installers and end users - That´s why our solar inverters, energy storage systems and EV chargers are easy-to-install, reliable and user friendly **Who We Are**: - Private equity-backed AISWEI is a...

  • Marketing and Sales Specialist

    vor 6 Monaten

    Ratingen, Deutschland ABB Vollzeit

    **Marketing and sales specialist (M/F/d)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Authorization Specialist

    vor 4 Wochen

    Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility Vollzeit

    Authorization Specialist Job DescriptionAt DKV Mobility, we are seeking a highly skilled Authorization Specialist to join our team. As an Authorization Specialist, you will be responsible for ensuring the smooth operation of our online authorization system and payment processes.Key Responsibilities:Manage external service providers and process service...

  • Warehouse Operation Specialist

    vor 9 Stunden

    Ratingen, Deutschland Solplanet Vollzeit

    **Our belief**: - At SOLPLANET, we are driven by a simple idea: solar for everybody - We strive to create the best possible experience for distributors, installers and end users - That´s why our solar inverters, energy storage systems and EV chargers are easy-to-install, reliable and user friendly **Who We Are**: - Private equity-backed AISWEI is a...

  • Debtor Management Specialist

    vor 4 Wochen

    Ratingen, Nordrhein-Westfalen, Deutschland PAYONE Gmbh Vollzeit

    Dein VerantwortungsbereichAls Forderungsmanagement-Experte bei PAYONE Gmbh bist du für die ordnungsgemäße und fristgerechte Bearbeitung schriftlicher Korrespondenzen mit Schuldnern verantwortlich. Du durchführst telefonische Kommunikation mit Schuldnern und dokumentierst die Gesprächsverläufe und -inhalte während und in Nachbearbeitung der Telefonate....

  • Warehouse Operation Specialist

    vor 2 Monaten

    Ratingen, Deutschland Solplanet Vollzeit

    Our belief: At SOLPLANET, we are driven by a simple idea: solar for everybody We strive to create the best possible experience for distributors, installers and end users That´s why our solar inverters, energy storage systems and EV chargers are easy-to-install, reliable and user friendly Who We Are: Private equity-backed AISWEI is a leading provider of...

  • Debtor Management Specialist

    vor 4 Wochen

    Ratingen, Nordrhein-Westfalen, Deutschland PAYONE Vollzeit

    Dein AufgabenbereichDie ordnungsgemäße und fristgerechte Bearbeitung von schriftlichen Korrespondenzen mit Schuldnern ist eine der wichtigsten Aufgaben in diesem Bereich.Die Durchführung von Telefonaten mit Schuldnern und die Dokumentation der Gesprächsverläufe und -inhalte sind weitere wichtige Aspekte.Die Bearbeitung von digitalen Korrespondenzen und...

  • Technical Specialist

    vor 6 Monaten

    Ratingen, Deutschland Yokogawa Vollzeit

    RESPONSIBILITIES - Product/Service Information Lead teams that deliver product/service information; adhere to predefined messaging/positioning of product/service. - Resolving Internal/External Customer Issues Aggregate internal/external customer issues and collate the most commonly raised issues in order to create/develop response strategy. - Operational...