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Italian Speaking Customer Service Agent
vor 5 Monaten
Working hours: Part-time / full-time (35-40 hours/ week)
Support language : Italian-English (Excellent Italian language skills and a good command of English are required for this position)
Service times : MO-FR 8.00-23.00h, 1 Weekend per Month
Salary : 2500€/Month*
Industry : Digital Marketing, Online Advertising, Social Media Platform, Paid Marketing, Content Marketing
Place of work : at our Site in Berlin
We are searching multilingual talents like YOU for our excellent Customer Service Team
Become a Customer Service Advisor (m/f/d) for our service team at Concentrix Berlin and help us deliver exceptional customer experiences for one of the world’s biggest, most well-known and leading social media companies.
Working within our friendly and supportive team you will :
- Answer customer inquiries from advertisers and agencies (small and medium-sized businesses) in ITALIAN
- Thanks to your professional customer advice and solution suggestions, the advertising effectiveness of your customers improves.
- Implementation of social media marketing measures via chat, email, telephone and social media messenger.
- You contribute to excellent customer service from the start and continuously develop ideas to improve customer satisfaction and the customer advertising experience.
Your Skills:
- Online advertising experience is desirable
- Experience in a service-related environment is desirable
- Excellent communication skills and knowledge of Italian (written and spoken minimum C1) and very good knowledge of English (minimum B2 )
- Affinity for social media and active social media users
- Ability to multitask and high stress resistance
Your Benefits;
- Benefit from our fixed salary of 2500€/ month gross*.
- We make you fit for support - a 7-week training course prepares you for customer support.
- Your equipment will be provided by us.
- Reliability is rewarded: Benefit from our monthly shopping card model
If you are looking for a new opportunity with an employer who really supports you, then start right now and apply directly here or write us an Email with your application documents to
