German speaking Customer Support Agent with relocation included
vor 2 Monaten
Are you a German speaker eager to embark on a new adventure abroad? Blu Selection is seeking a motivated and enthusiastic Customer Support Agent to join our vibrant team We understand that exceptional customer service is essential for success, and as a Customer Support Agent, you will be the heart of our customers' journey, helping them navigate their inquiries with ease and confidence. We celebrate diversity and are dedicated to building a workplace that reflects different backgrounds and experiences, fostering a collaborative atmosphere. In addition to playing a pivotal role in ensuring our clients receive stellar support, we provide relocation assistance to make your transition to a new culture seamless and enjoyable. If you're excited about contributing to a dynamic, international environment, gaining professional skills, and advancing your career, Blu Selection is the place for you. Come join us where your impact matters
Responsibilities
- Deliver exceptional customer support via phone, email, and chat in German
- Assist customers in resolving queries and issues efficiently
- Utilize various support tools to provide accurate solutions
- Create a friendly and positive experience for every customer interaction
- Document customer feedback and interactions for team improvement
- Work collaboratively with colleagues to enhance service quality
- Help onboard new team members, sharing your knowledge and expertise
Requirements
- Fluent in German and proficient in English
- Previous experience in customer service or support role preferred
- Excellent communication skills with a warm and approachable demeanor
- Ability to work both independently and in a team setting
- Basic computer proficiency and experience with customer support software
- Strong problem-solving abilities and adaptability
- Readiness to relocate and immerse in a new cultural experience
Benefits
- Development opportunity's
- Permanent contract after six months
- Flight ticket and up to 4 weeks accommodation paid for
- Royal salary
- Two extra salaries per year
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