Assistant Customer Relations

vor 9 Stunden


Bayreuth, Deutschland CYBEX GMBH Vollzeit

Assistant Customer Relations (m/f/d)

Germany / Bayreuth

CYBEX is a company that puts tomorrow’s people at the heart of its brand. Always questioning the status quo and not afraid of challenging the establishment, CYBEX has become not just a leader in child safety but is seen as an innovative lifestyle and fashion brand for parents. We offer car seats, baby carriers, kids furniture and strollers enabling parents to keep their little ones safe in style. After growing rapidly in the last few years, we look for ambitious talent to contribute to CYBEX’s success story.

Areas of responsibilities:

Order processing (domestic and factory) via phone, email or EDI package  Planning in deliveries and following up on logistics issues  Supporting accounts payable and finance department  Main contact for customers, key accounts and distribution partners  Carry out administrative and organizational tasks  Handle customer complaints  Assist in testing new transaction & processes in SAP  Handling special payment terms and liaising with bank  Assisting in CRM reports  Define country specific payment and export terms  Managing special shipping request 

Profile of qualifications:

Commercial apprenticeship or similar education Preferably up to 3 years working experience in a similar position  Team-minded, Resilient, Ability to respond sensitively and skillfully to customer wishes, Flexible, Eloquent Strong English and German language skills, French would a further advantage but not a must  Good to great MS office knowledge; SAP/ERP knowledge preferred

CYBEX operates globally and has employees from over nations. If you are keen to leave your footprint in a swiftly growing business that offers plenty of opportunities to grow both on a professional and individual level, you’ve come to the right place. As part of Goodbaby International Holdings Ltd., CYBEX is dedicated to creating an inclusive working environment that encompasses diversity and equal opportunities. In addition to a competitive salary, attractive annual leave, and discounts on our products you’ll have the chance to develop your personal profile in an international environment.



  • Bayreuth, Bayern, Deutschland CYBEX GMBH Vollzeit

    Job Summary:We are seeking a highly skilled and experienced professional to join our team at CYBEX GMBH as an Assistant After Sales. The successful candidate will be responsible for managing customer complaints, carrying out administrative tasks, and providing excellent customer service.Key Responsibilities:Manage all incoming customer complaints and after...


  • Bayreuth, Bayern, Deutschland CYBEX GMBH Vollzeit

    Job Summary:We are seeking a highly skilled and experienced professional to join our team at CYBEX GMBH as an Assistant After Sales. The successful candidate will be responsible for managing customer complaints, carrying out administrative tasks, and providing excellent customer service.Key Responsibilities:Manage all incoming customer complaints and after...


  • Bayreuth, Bayern, Deutschland CYBEX GMBH Vollzeit

    Key Responsibilities:Manage customer complaints and after-sales issues effectively.Perform administrative and organizational tasks with precision.Coordinate deliveries and resolve logistical issues.Act as the primary contact for customers, key accounts, and distribution partners.Process orders via phone, email, or EDI package.Initiate free-of-charge product...

  • Procurement Assistant

    vor 4 Wochen


    Bayreuth, Bayern, Deutschland CYBEX GMBH Vollzeit

    Your Key Responsibilities:As a Procurement Assistant at CYBEX GMBH, you will be responsible for taking over the administrative tasks of indirect purchasing in our daily business. This includes managing the Purchase2Pay Tool, which involves checking purchase requisitions, supporting internal and external stakeholders, creating, administering, and tracking...

  • Assistant After Sales

    vor 6 Monaten


    Bayreuth, Deutschland CYBEX GMBH Vollzeit

    Areas of responsibilities: Manage all incoming customer complaints and after sales complaints upon completion. Carry out administrative and organizational tasks. Planning in deliveries and following up on logisitcal issues. Main contact for customers, key accounts and distribution partners. Order processing via phone, email or EDI package. ...


  • Bayreuth, Bayern, Deutschland CYBEX GMBH Vollzeit

    Job Summary:We are seeking a highly organized and detail-oriented Order Processing Assistant to join our team at CYBEX GMBH. As an Order Processing Assistant, you will be responsible for managing the Purchase2Pay Tool, supporting internal and external stakeholders, and ensuring timely delivery of orders.Key Responsibilities:Manage the Purchase2Pay Tool,...


  • Bayreuth, Bayern, Deutschland CYBEX GMBH Vollzeit

    Job Summary:We are seeking a highly organized and detail-oriented Order Processing Assistant to join our team at CYBEX GMBH. As an Order Processing Assistant, you will be responsible for managing the Purchase2Pay Tool, supporting internal and external stakeholders, and ensuring timely delivery of orders.Key Responsibilities:Manage the Purchase2Pay Tool,...

  • KAM Assistant

    vor 4 Wochen


    Bayreuth, Bayern, Deutschland CYBEX GMBH Vollzeit

    Job Overview:We are seeking a highly organized and detail-oriented KAM Central Assistant to join our team at CYBEX GMBH. As a key member of our logistics and customer service team, you will be responsible for managing orders, planning deliveries, and providing exceptional customer service.Key Responsibilities:Process orders efficiently and accurately via...


  • Bayreuth, Bayern, Deutschland CYBEX GMBH Vollzeit

    Your Role:We are seeking a highly skilled and experienced Assistant CR KAM Central to join our team at CYBEX GMBH. As a key member of our Central Region Key Account Management team, you will be responsible for providing exceptional support to our customers, key accounts, and distribution partners.Key Responsibilities:Order processing via phone, email, or EDI...


  • Bayreuth, Bayern, Deutschland CYBEX GMBH Vollzeit

    Your Role:We are seeking a highly skilled and experienced Assistant CR KAM Central to join our team at CYBEX GMBH. As a key member of our Central Region Key Account Management team, you will be responsible for providing exceptional support to our customers, key accounts, and distribution partners.Key Responsibilities:Order processing via phone, email, or EDI...


  • Bayreuth, Deutschland CYBEX Vollzeit

    Bayreuth, DECYBEX is a company that puts tomorrow’s people at the heart of its brand. Always questioning the status quo and not afraid of challenging the establishment, CYBEX has become not just a leader in child safety but is seen as an innovative lifestyle and fashion brand for parents. We offer car seats, baby carriers, kids furniture and strollers...


  • Bayreuth, Deutschland CYBEX GMBH Vollzeit

    Senior Specialist Industrial Relations (Lobbyist) (m/f/d) Germany / Bayreuth CYBEX is a company that puts tomorrow’s people at the heart of its brand. Always questioning the status quo and not afraid of challenging the establishment, CYBEX has become not just a leader in child safety but is seen as an innovative lifestyle and fashion brand for...


  • Bayreuth, Bayern, Deutschland easyApotheke (Holding) AG Vollzeit

    Pharmaceutical Assistant Opportunity at Hof ApothekeWe are seeking a highly skilled and motivated Pharmaceutical Assistant to join our team at Hof Apotheke. As a Pharmaceutical Assistant, you will play a crucial role in ensuring the smooth operation of our pharmacy.**Key Responsibilities:**Receiving and managing inventoryCoordinating with suppliers and...


  • Bayreuth, Bayern, Deutschland easyApotheke (Holding) AG Vollzeit

    Pharmaceutical Assistant Opportunity at Hof ApothekeWe are seeking a highly skilled and motivated Pharmaceutical Assistant to join our team at Hof Apotheke. As a Pharmaceutical Assistant, you will play a crucial role in ensuring the smooth operation of our pharmacy.**Key Responsibilities:**Receiving and managing inventoryCoordinating with suppliers and...


  • Bayreuth, Bayern, Deutschland CYBEX GMBH Vollzeit

    Job Summary:We are seeking a highly skilled Central KAM Assistant to join our team at CYBEX GMBH. As a key member of our Central Region team, you will be responsible for processing orders, planning deliveries, and supporting our accounts payable and finance department.Key Responsibilities:Process orders via phone, email, or EDI packagePlan and coordinate...

  • Procurement Assistant

    vor 4 Wochen


    Bayreuth, Bayern, Deutschland CYBEX GMBH Vollzeit

    Your Key Responsibilities:Manage the administrative tasks of indirect purchasing in our daily operations.Oversee the Purchase2Pay Tool, including checking purchase requisitions, supporting internal and external stakeholders, creating, administering, and tracking purchase orders, and handling incoming requests.Onboard new employees in procurement processes...

  • Procurement Assistant

    vor 4 Wochen


    Bayreuth, Bayern, Deutschland CYBEX GMBH Vollzeit

    Your Key Responsibilities:Manage the administrative tasks of indirect purchasing in our daily operations.Oversee the Purchase2Pay Tool, including checking purchase requisitions, supporting internal and external stakeholders, creating, administering, and tracking purchase orders, and handling incoming requests.Onboard new employees in procurement processes...


  • Bayreuth, Bayern, Deutschland CYBEX GMBH Vollzeit

    Your Key Responsibilities:Manage the administrative tasks of indirect purchasing in our daily operations.Oversee the Purchase2Pay Tool, including checking purchase requisitions, supporting internal and external stakeholders, creating, administering, and tracking purchase orders, and handling other incoming requests.Onboard new employees in procurement...


  • Bayreuth, Bayern, Deutschland CYBEX GMBH Vollzeit

    Key Responsibilities:Process orders for domestic and factory clients via phone, email, or EDI package.Plan and coordinate deliveries, addressing logistics issues as needed.Support the accounts payable and finance department with administrative tasks.Act as the primary contact for customers, key accounts, and distribution partners.Perform various...


  • Bayreuth, Bayern, Deutschland CYBEX GMBH Vollzeit

    Key Responsibilities:As a Procurement Assistant, you will be responsible for managing the indirect purchasing process, including checking purchase requisitions, supporting internal and external stakeholders, and creating and tracking purchase orders.Your Qualifications:To be successful in this role, you should have a commercial apprenticeship or equivalent...