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Customer Service Specialist
vor 1 Monat
Key Responsibilities:
- Manage customer complaints and after-sales issues effectively.
- Perform administrative and organizational tasks with precision.
- Coordinate deliveries and resolve logistical issues.
- Act as the primary contact for customers, key accounts, and distribution partners.
- Process orders via phone, email, or EDI package.
- Initiate free-of-charge product exchanges as needed.
- Provide timely updates on after-sales topics.
Requirements:
- Completion of a Commercial Apprenticeship or equivalent.
- Previous experience in customer relations, preferably in an international setting.
- Fluency in German and English.
- A proactive and service-oriented personality.
