Customer Service Representative
vor 2 Monaten
Job Summary:
We are seeking a highly skilled and experienced professional to join our team at CYBEX GMBH as an Assistant After Sales. The successful candidate will be responsible for managing customer complaints, carrying out administrative tasks, and providing excellent customer service.
Key Responsibilities:
- Manage all incoming customer complaints and after sales complaints upon completion.
- Carry out administrative and organizational tasks.
- Plan deliveries and follow up on logistical issues.
- Main contact for customers, key accounts, and distribution partners.
- Process orders via phone, email, or EDI package.
- Initiate free-of-charge product exchange.
- Provide updates on actual after sales topics.
Requirements:
- Successfully completed Commercial Apprenticeship or similar.
- First experience in the customer relations field (or similar) within an international environment.
- Fluent in German and English.
- Proactive and service-oriented personality.
About CYBEX GMBH:
CYBEX GMBH is a leading company in the industry, and we are committed to providing excellent customer service and support. We offer a dynamic and challenging work environment, and we are looking for talented individuals to join our team.
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