Customer Support Agent
vor 2 Monaten
Our client is one of the leading companies for customer service and outsourcing. For their team they are currently looking for:
Deine AufgabenRESPONSIBILITIES:
- Represent the company and their clients on a topnotch level, providing high quality customer experience via telephone, chat and e-mail;
- Handle inbound voice sales orders (order processing, upselling, comparisons), customer service inquiries (billing, tracking, description details, etc..);
- Achieve excellent customer satisfaction, focusing on the clients’ needs and offering the best possible solution.
- Fluency in Dutch language and a professional level of English is required;
- Comprehensive training will be provided, making this role accessible to candidates with varying levels of experience;
- Possess a positive attitude and attention to detail;
- Exceptional interpersonal and communication skills are essential, both verbal and written;
- Outgoing, professional manner with an infectious energy that inspires confidence in clients
- Very good base salary;
- Attendance bonus + personal performance related bonus;
- Additional language bonus;
- World-class training provided;
- Working hours: Monday-Friday 8am to 5pm ;
- Career Development Program;
- Great work environment and an inclusive culture.
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