Client Solutions Manager- Product Solutions

vor 2 Monaten


Frankfurt, Deutschland Universal Investment Vollzeit

Ihr Aufgabengebiet

:Steuerung und Überwachung sämtlicher Change-Projekte innerhalb von bestehenden Wertpapier-Sondervermögen wie z.B.: Veränderung im Bereich "Custody" Asset Manager Wechsel Verwahrstellenwechsel Umstrukturierungen von Wertpapier-Sondervermögen (Fondsverschmelzungen, Einführung neuer Anteilscheinklassen, etc.) Daten- und / oder Systemanpassungen Sicherstellung eines regelmäßigen, transparenten Reporting sowie Dokumentation zum Status und Fortschritt der betreuten Change-Projekte nach innen und nach außen Durchführung und proaktive Zusammenarbeit bei Kunden-Onboarding-Projekten für Wertpapier-Fondsauflagen & -überträge Management von internen und externen Beteiligten, um einen reibungslosen, schnellen Onboarding-Prozess und eine umfassende Berücksichtigung der Kundenanforderungen sicherzustellen Fondsprojekte in den Märkten Deutschland, Luxembourg und Irland Unterstützung bei der Vorbereitung von Kundenterminen in Zusammenarbeit mit dem Sales- und Relationship Management Team Mitarbeit bei Vertragsverhandlungen, z.B. Operating Memorandum und Service Level Agreements interner und externer Ansprechpartner für alle Anfragen, die aus dem Tagesgeschäft rund um Wertpapier-Sondervermögen entstehen enge Zusammenarbeit mit dem Client Solutions Team Sicherstellung einer hohen Kundenzufriedenheit durch eine schnelle und kompetente Reaktion auf Anfragen nachhaltiges Tracking unserer internen und externen KPI’s, zur Sicherstellung einer Lösung in-time & in-quality

Was bringen Sie mit?

ein erfolgreich abgeschlossenes Hochschulstudium in einem vorzugsweise wirtschaftsnahen Studienfach oder vergleichbare Ausbildung idealer Weise ( aber nicht Voraussetzung ) Erfahrung in der Europäischen Asset Management / Kapitalverwaltungsgesellschaft oder Verwahrstellen Branche, insbesondere in den Bereichen „Fondsadministration“ und / oder „Securities Services“ Projekt Management Fähigkeiten bzw. den Willen sich dort hin zu entwickeln Fähigkeit zu konzeptioneller und analytischer Arbeit nachhaltige Service-, Lösungs- & Kundenorientierung ausgezeichneter Teamplayer sehr gute Deutsch- & Englischkenntnisse in Wort und Schrift

Was bieten wir Ihnen?

Wir fordern von unseren Mitarbeitern selbständiges, engagiertes und kollegiales Han-deln. Wir sind ein Haus, in dem Kreativität und Teamgeist gelebt werden. Unseren Mit-arbeitern bieten wir sowohl persönliche als auch fachliche Weiterbildungsmöglichkeiten und fördern die individuellen Stärken eines jeden Einzelnen. Als Unternehmen mit einem erfolgreichen Namen und erheblichen Wachstumspotenzialen haben wir einiges zu bieten: ein leistungsgerechtes Einkommen inklusive der Sozialleistungen des Bankenbe-reiches, flexible Arbeitszeiten sowie einen modernen Arbeitsplatz in bester Frankfurter Citylage. Die persönlichen Entwicklungsmöglichkeiten werden durch Ihr Engagement und Ihren Erfolg unmittelbar beeinflusst.



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