Support Associate
vor 2 Monaten
Du liebst es, dich mit anderen über Essen auszutauschen? Du verstehst es, auf authentische Art mit Menschen umzugehen und verbreitest gern gute Laune? Fühlst du dich wohl in einem jungen und internationalen Team – dann bist du bei Wolt genau richtig. Wir freuen uns, von dir zu hören
Der Job
Wir suchen Support Associates in Vollzeit und Teilzeit/Werkstudenten für unser Team in Berlin-Friedrichshain.
Du bist Teil der Live-Operation, schreibst mit allen Wolt Usern - Kunden, Kurieren oder Restaurants - und sorgst so für den besten Support, den sich hungrige Menschen wünschen können.
Du willst bei uns mitmischen? Dann solltest du folgendes mitbringen:
- Customer Obsession: Wir wollen unseren Kunden mehr bieten, als einfach nur Probleme zu lösen. Jede Unterhaltung hat die Möglichkeit eine unvergessliche Erfahrung zu werden.
- Team Player: Du arbeitest in einem Team mit internationalem Touch. Unsere Live Operation ist der Kleber, der alles zusammenhält. Damit stehst du in engem Austausch mit unseren weiteren Teams.
- Persönlich und kommunikativ: Du triffst bei jedem Gesprächspartner den richtigen Ton und kannst auf kreative Weise sympathisch reagieren.
- Attitude: Du übernimmst Verantwortung, gehst deine Arbeit vorausschauend an und hast immer das große Ganze im Blick.
Qualifications
- Du sprichst und schreibst sowohl Deutsch als auch Englisch fließend auf C1-Niveau
- Es handelt sich um eine Stelle mit Schichtdienst. Du kannst morgens, abends und auch an Wochenenden arbeiten – Wolt steht seinen Kunden sieben Tage die Woche zur Verfügung
- Du hast bereits Erfahrungen in kundenorientierten Jobs gesammelt
- Du hast eine schnelle Auffassungsgabe, ein Auge fürs Detail und verlierst dabei nie das große Ganze aus dem Blick
- Du bist tech-savvy, kannst schnell tippen, und interessierst dich für digitale Produkte
Additional Information
Aktuell suchen wir Support Associates in Vollzeit und Teilzeit/Werkstudenten für unser Team.
Wir stellen ein, sobald wir die passenden Kandidaten gefunden haben, warte also besser nicht zu lange und bewirb dich am besten noch heute Fülle einfach das Formular und die Fragen am Ende dieser Seite aus. Wir werden uns dann in wenigen Tagen bei dir melden.
Was wir dir bieten:
- Ein cooles Büro im Herzen von Berlin
- Hybrides Arbeitsmodell
- Eigenverantwortliches Arbeiten in einem dynamischen, internationalen Team
- Ein schnell wachsendes Tech-Unternehmen mit vielen Karrieremöglichkeiten
- Attraktives Gehaltspaket
- Rabatt auf Wolt-Bestellungen
- Modernes Arbeitsequipment
- Diverse Softdrinks, Kaffee und Obst im Büro
- Umfassende interne Weiterbildungen
- Regelmäßige All-Hands-Meetings und Team-Events
- 30 Tage bezahlter Urlaub
- Flexible Arbeitszeitregelungen
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