Bussiness Development Manager, EKA
vor 6 Monaten
CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our .
Job Description
Position Purpose
The purpose of the European Key Accounts (EKA) Team is to enable the most iconic brands to seamlessly connect to people in the most sustainable way, providing such compelling value as for CHEP to be identified as an essential Partner of the Best Performing Supply ChainsThis position will be the partner to the European Key Account Director, to maintain an exceptional European customer experience through the management of the account health, negation process, retention strategy and growth opportunities.Scope
Portfolio of EKA customers within EMENA: US$ >50M revenue with business in +20 countries.Major/Key Accountabilities
Interacting with all key stakeholders internally – e.g. countries, other departments - as well as externally – e.g. key European Customer contacts, local Customer contacts, 3rd parties to ensure clear visibility, increase potential business in line with the commercial policy, assuring acceptable BVA ratio and account profitability.To develop and manage the customer JBP including a detailed action plan with tracking to show actual v target savings and be the leader of the JBP projects, leading participating to internal and external reviews. Coordinate local JBP informationIdentify and develop new service and product opportunities / innovations at the Customer to grow, improve and secure our business relationshipPreparation and coordination of customer tendersSupport local markets in managing their Growth opportunities and implementation of new businessShare best practise in Customer organisation as well as EKA communityCoordinate NPS survey and translate NPS feedback into action plan / JBPBuild and maintain an European wide network internally as well as externally with the customerBe aware of, and comply with, company policy and government legislation pertaining to internal administration, safety, competition and commercial dealingWork self-directed across broad national and cultural environmentsBe able to work under time pressure with changing priorities while keeping control Keep track of the total activity within the customer to get and be in a position to provide the complete view of the JBPManage specific and standard monthly reportingCoordinate EKAM activity, including arrangement of monthly / bimonthly calls and notes of the callsSupport to EKAD in meeting and presentations preparations, Business Review (internal/External)Support to Credit Management for cash collection activity and coordination with EKAMsEnsure audit planning, coordination and completionMonitor European performance (i.e. CT, FTR, on time payments, volume and spend) anticipating potential issues and red flags internally and to the customerSkills and Knowledge
Stong Knowledge of sales processes and methodologies teamed with creativity in lead generation helping to transform opportunities into concrete outcomes, including the efficient use of CRM tools.Strong solution selling and value-based selling skills, experience in selling and consistently exceeding targets, ideally within the supply chain logistics spaceAbility to ideate with customers and to identify and develop value propositions and positive business outcomesComputer: Microsoft Office suite – superior skills in Excel, Word, PowerPointCHEP e-tools: Siebel, SAP/BWLanguages
Essential: fluent English
Desirable: Fluency in an EU language
Preferred Education
Bachelors - Business Administration/ManagementPreferred Level of Work Experience
Level has not been specifiedRemote Type
Hybrid RemoteWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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