Customer Service EMEA

vor 1 Monat


Munich, Deutschland Page Personnel Vollzeit
Powerhouse company in the electronics industry|Extensive responsibilities as a Customer Service EMEA (m/f/d)

My client is a world-leading electronics corporation, renowned for its wide range of products such as smart-phones, televisions, and home appliances, as well as for its innovations in fields like semiconductor technology and digital media.

As part of its growth, we are urgently seeking a Customer Service EMEA (m/f/d) for their location in Munich.

The position is to be filled as part of a temporary employment arrangement with the option for permanent employment.


  • SCM coordination and collaboration with other internal teams to ensure smooth flow of product to the customers
  • Arrange deliveries in conjunction with Warehouse and Logistics Service Providers
  • Provide real-time updates to customers regarding delivery status
  • Ensure accurate invoicing according to company guidelines and KPI targets
  • Monitor account status in conjunction with Credit Control to avoid overdue invoices and maximise company KPI achievement
  • Manage samples, recalls and returns for the above mentioned products as required
  • Support other team members during absence and/ or as needed, including at month end

  • University degree in the commercial fields, or equivalent commercial education and experience
  • Experience within the electronics - semiconductor
  • 2+ years of relevant experience within a Customer Service / Supply Chain fast-paced B2B environment of a multinational company
  • Fluent in English (additional languages advantageous)
  • Strong knowledge of MS-Office, especially
  • SAP R/3 knowledge highly favored
  • Customer service oriented approach/mindset
  • Strong communication skills
  • Excellent numerical and analytical skills with high level of accuracy and attention to detail
  • Ability to organize, prioritize and multi-task under minimum supervision
  • Proactive team player with ability to work in a multi-cultural environment

  • You have the opportunity to participate in a bonus system that directly rewards your hard work and achievements
  • Internal training programs designed to enhance your skills and career opportunities
  • All our employees benefit from our Corporate Benefits and fitness offers in the form of a GymPass
  • We provide personal consultation and job suggestions tailored to your desires and needs


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