Deskside Support Level 1 Technician

vor 4 Wochen

Frankfurt, Deutschland Prime Missions IT Solutions Ltd Vollzeit

Join our team as a Deskside Support Level 1 Technician and be the first line of assistance for our employees' technology needs. This role offers an exciting opportunity to provide hands-on support and ensure the smooth operation of our IT systems.

Aufgaben
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Install, configure, and troubleshoot desktops, laptops, printers, and other peripheral devices.
  • Diagnose and resolve technical hardware and software issues promptly.
  • Set up and configure new equipment for users.
  • Collaborate with other IT team members to escalate complex issues as needed.
  • Maintain accurate records of IT inventory and equipment.
  • Assist in the implementation of IT projects and initiatives as assigned.
Qualifikation
  • Technical certifications or coursework in IT preferred.
  • Proven experience in a technical support role or similar position.
  • Strong knowledge of Microsoft Windows operating systems and Office Suite.
  • Familiarity with basic networking concepts.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to communicate effectively with technical and non-technical users.
  • Strong attention to detail and ability to prioritize tasks effectively.
  • Local language - German B2

Möchtest du Teil eines dynamischen Teams in der Technologiebranche werden? Bewirb dich jetzt als Deskside Support Level 1 Technician bei Prime Missions IT Solutions Ltd



Prime Missions is a leading technology solutions provider committed to delivering innovative and reliable services to our clients. With a focus on excellence and efficiency, we specialize in offering cutting-edge IT solutions tailored to meet the unique needs of businesses across various industries. Our team of skilled professionals is dedicated to delivering top-quality results, driving growth, and fostering long-term partnerships with our clients.

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