Deskside Support L1
vor 1 Monat
**Date Posted**:
- 5/26/2023
**Job Function**:
- IT Support
**Location**:
- BAD HOMBURG - DEU
**Offered Salary**:
- Competitive
**_Responsibilities:_**
- Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
- Manage IMAC and desk side support services.
- Manage hard and soft break fix services for laptops and desktops.
- Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
- Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
- Ensure that each Desktop Device is installed with the appropriate Desktop image.
- Manage Desktop Devices (hardware and software) incidents through to resolution.
- Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
- Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.
**Requirements**:
- Knowledge and experience on windows 7 OS
- Good to have - knowledge in AD and smart hands and feet support.
- Good to have - knowledge and experience of supporting MAC devices and tablets
- Experience with Service management tool - ex - Service now
- Should have good expertise on EUC tools, remote support tools, MS office and outlook.
- Preferable to have a good understanding of Lync, VPN, and mobile device support.
- Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
- Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.
Wir haben weitere aktuelle Stellen in diesem Bereich, die Sie unten finden können
-
Deskside Support Engineer
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Cognizant Technology Solutions VollzeitCognizant is looking for a Deskside Support Engineer in Schwabenheim an der Selz 55270 near Frankfurt. This is a 100% office role (not remote) that comes with a favourable salary and benefits package. In this Deskside Support Engineer role, you will install and configure hardware and software components to ensure usability by end users. You will also...
-
Deskside Support Engineer
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland Cognizant Technology Solutions VollzeitCognizant is looking for a Deskside Support Engineer in Schwabenheim an der Selz 55270 near Frankfurt. This is a 100% office role (not remote) that comes with a favourable salary and benefits package. In this Deskside Support Engineer role, you will install and configure hardware and software components to ensure usability by end users. You will also...
-
Deskside Support
vor 2 Wochen
Frankfurt am Main, Deutschland TAGMATIX360 PRIVATE LIMITED VollzeitRole - Deskside Support (100% onsite) Location: Eschborn, Germany Client - HCL **Job Type**: Contract Contract length: 6 months **Salary**: From 250.00€ per day Ability to commute/relocate: - Frankfurt: Reliably commute or willing to relocate with an employer-provided relocation package (required) Work Location: One location
-
Deskside Support Level 1 Technician
vor 2 Monaten
Frankfurt, Deutschland Prime Missions IT Solutions Ltd VollzeitJoin our team as a Deskside Support Level 1 Technician and be the first line of assistance for our employees' technology needs. This role offers an exciting opportunity to provide hands-on support and ensure the smooth operation of our IT systems. Aufgaben Provide technical assistance and support for incoming queries and issues related to computer systems,...
-
Deskside Support Level 1 Technician
vor 3 Wochen
Frankfurt, Deutschland Prime Missions IT Solutions Ltd VollzeitJoin our team as a Deskside Support Level 1 Technician and be the first line of assistance for our employees' technology needs. This role offers an exciting opportunity to provide hands-on support and ensure the smooth operation of our IT systems. Aufgaben Provide technical assistance and support for incoming queries and issues related to computer systems,...
-
Deskside Support Level 1 Technician
vor 2 Monaten
Frankfurt, Deutschland Prime Missions IT Solutions Ltd VollzeitJoin our team as a Deskside Support Level 1 Technician and be the first line of assistance for our employees' technology needs. This role offers an exciting opportunity to provide hands-on support and ensure the smooth operation of our IT systems. Aufgaben Provide technical assistance and support for incoming queries and issues related to computer systems,...
-
Deskside Support Level 1 Technician
vor 3 Wochen
Frankfurt, Deutschland Prime Missions IT Solutions Ltd VollzeitJoin our team as a Deskside Support Level 1 Technician and be the first line of assistance for our employees' technology needs. This role offers an exciting opportunity to provide hands-on support and ensure the smooth operation of our IT systems. Aufgaben Provide technical assistance and support for incoming queries and issues related to computer systems,...
-
Deskside Support
vor 2 Monaten
Frankfurt, Deutschland Parallel Consulting VollzeitJob Summary:As a Desk Side Support Field Engineer, you'll be responsible for a variety of tasks related to the installation, diagnosis, maintenance, and servicing of computer-related products. This includes desktops, laptops, printers, network devices, standard software, and entry-level servers, both at customer sites and depot locations. Capable of handling...
-
Deskside Support Level 1 Technician
vor 3 Wochen
Frankfurt, Deutschland Prime Missions IT Solutions Ltd VollzeitJoin our team as a Deskside Support Level 1 Technician and be the first line of assistance for our employees' technology needs. This role offers an exciting opportunity to provide hands-on support and ensure the smooth operation of our IT systems.AufgabenProvide technical assistance and support for incoming queries and issues related to computer systems,...
-
Deskside Support Level 1 Technician
vor 2 Monaten
Frankfurt, Deutschland Prime Missions IT Solutions Ltd VollzeitJoin our team as a Deskside Support Level 1 Technician and be the first line of assistance for our employees' technology needs. This role offers an exciting opportunity to provide hands-on support and ensure the smooth operation of our IT systems.AufgabenProvide technical assistance and support for incoming queries and issues related to computer systems,...
-
L1 Desktop Support Technician
vor 2 Wochen
Frankfurt am Main, Deutschland FST VollzeitLanguage requirements: Native German Speaker Other requirements: Experience with OracleXStore.(mandatory) Valid work permit, technician needs to be available at least 6 months. We are looking for a Technician to support a customer location in Frankfurt. This role requires a highly skilled individual with L1 desktop support capabilities. Key...
-
2nd Level IT Supporter
Vor 5 Tagen
Frankfurt am Main, Hessen, Deutschland Avaso Technology Solutions VollzeitÜber unsAbout the role Wir suchen nach IT-Support-Ingenieure Level 2 im Auftrag unseres Großkunden TEVA Ratiopharm. AVASO Technology Solutions sucht derzeit einen Desktop-Ingenieur mit einer Leidenschaft für den IT-Bereich. Als AVASO-Mitarbeiter sind Sie Teil einer globalen Organisation, die IT-Dienstleistungen für große nationale und internationale...
-
Desktop Support
vor 3 Wochen
Frankfurt am Main, Deutschland Total IT Global VollzeitJob Role: Desktop Support Engineer - End user support Location: Frankfurt, Germany ABOUT US: - Total IT Global is a leading IT infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally. We work closely with our customers and undertake full accountability of their goals by providing end to end support...
-
Desktop Support Specialist
vor 4 Wochen
Frankfurt, Deutschland HCLTech VollzeitHCL Technologies is a leading global technology company that provides cutting-edge software solutions and services to businesses worldwide. With a strong presence in Germany, we are committed to driving innovation and delivering value to our clients.We are looking for Intune/Deskside support for one of our BFSI Clients in Germany. Project location is...
-
Support Engineer
vor 3 Wochen
Frankfurt, Deutschland Parallel Consulting VollzeitJob Summary:As a Desk Side Support Field Engineer, you'll be responsible for a variety of tasks related to the installation, diagnosis, maintenance, and servicing of computer-related products. This includes desktops, laptops, printers, network devices, standard software, and entry-level servers, both at customer sites and depot locations. Capable of handling...
-
Onsite Support Engineer
vor 1 Monat
Frankfurt, Deutschland Ubique Systems VollzeitJob Title:-Onsite Support EngineerJob Location:-Brunsbüttel, GermanyJob DescriptionIT Job Mission The Support Specialist IT provides support to the Customers End-users in using their IT equipment, applications and services, and contributes to maintaining and operating our End User Services (EUS) Onsite deliveries as per agreed Service Levels.Job Context The...
-
Technical Support Representative Frankfurt
vor 2 Wochen
Frankfurt am Main, Deutschland The Church of Jesus Christ of Latter-day Saints VollzeitThis position is an intermediate level professional role that provides user support in operating, maintaining and troubleshooting hardware and software assigned to organization employees to help them accomplish their work. This position requires self-motivation and self-management of work with strong interpersonal skills to meet with users in a face-to-face...
-
Team Lead
vor 3 Wochen
Frankfurt am Main, Deutschland Lucht Probst Associates GmbH Vollzeit**Your responsibilities**: You are as Product Owner Business Analysis & Support embedded in a large team of experienced consultants and software developers at our location in - **Frankfurt** and become the central contact for our innovative, digital solutions in the capital market sector, especially for our demanding customers. - You work as a generalist at...
-
Service Desk Administrator
vor 2 Wochen
Frankfurt am Main, Deutschland Pax8 VollzeitIf you have a love for all things tech and thrive on delivering **5-star customer service**, it is time to join our dynamic and fun **Partner Support Team** at Pax8 based in Frankfurt as a **Service Desk Administrator** **(M/F/d).** As a member of our **Partner Support Team,** **you’ll be empowered** to manage your own ticket queue, focusing on...
-
Technical Support Representative | Frankfurt
vor 3 Wochen
Frankfurt, Deutschland The Church of Jesus Christ of Latter-day Saints VollzeitThis position is an intermediate level professional role that provides user support in operating, maintaining and troubleshooting hardware and software assigned to organization employees to help them accomplish their work. This position requires self-motivation and self-management of work with strong interpersonal skills to meet with users in a face-to-face...
