Desktop Support Technician L2 DE
vor 2 Wochen
Join our team as a Desktop Support Engineer in Düsseldorf, supporting an industry-leading technology and defense client. In this role, you will be responsible for managing Windows 11 upgrades and providing technical assistance on-site at the client’s headquarters. This position offers stability with a minimum one-year project commitment, with annual renewals expected.
Responsibilities
- Perform Windows 11 upgrades and resolve associated technical issues
- Provide comprehensive support for Lenovo laptops, desktops, and other client hardware
- Manage Active Directory, handle user accounts, and perform device imaging
- Utilize SCCM (System Center Configuration Manager) for system updates and application deployment
- Troubleshoot and resolve software, hardware, and network issues
- Maintain high service standards through clear and prompt communication
- Log and document support activities and resolutions
Requirements
Qualifications
- Experience required: Previous experience as a Desktop Support Engineer or similar technical role
- Technical expertise: Familiarity with Lenovo devices, Active Directory, SCCM, and imaging procedures
- Certificates preferred: CompTIA A+, CompTIA Network+, or equivalent certifications, but hands-on experience is prioritized
- Essential requirements: Valid German passport and strong troubleshooting skills
- Languages: Proficiency in both German and English
Benefits
Why Join Us?
- Competitive salary and benefits package
- Hands-on role with ample opportunity for skill-building and career growth
- Dynamic work environment supporting a prestigious client
If you’re ready to bring your practical experience in desktop support to an impactful, long-term project, we’d love to hear from you
Requirements
Install, configure, maintain desktop hardware and software, troubleshoot and resolve technical issues, ticketing system. Windows.
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