Aktuelle Jobs im Zusammenhang mit Tier II Help Desk Technician - GarmischPartenkirchen - Vectrus
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Tier II Help Desk Specialist
vor 5 Stunden
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob Title: Tier II Help Desk TechnicianThe successful candidate will provide high-quality IT support to GCMC participants and staff, ensuring a responsive and knowledgeable service in accordance with the DSCA-Marshall Center CIO Service Request Policy Memorandum.Key Responsibilities:Manage Active Directory user accounts and groups.Install and troubleshoot...
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Tier II Help Desk Specialist
vor 24 Stunden
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob Title: Tier II Help Desk TechnicianThe successful candidate will provide high-quality IT support to GCMC participants and staff, ensuring a responsive and knowledgeable service in accordance with the DSCA-Marshall Center CIO Service Request Policy Memorandum.Key Responsibilities:Manage Active Directory user accounts and groups.Install and troubleshoot...
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Tier II Help Desk Specialist
vor 1 Woche
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob SummaryWe are seeking a highly skilled and experienced Tier II Help Desk Technician to join our team at Vectrus. As a key member of our IT support team, you will provide responsive and knowledgeable IT Call Center and Help Desk support to our participants and staff.Key ResponsibilitiesManage Active Directory user accounts and groups, ensuring seamless...
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Tier II Help Desk Specialist
vor 1 Woche
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob SummaryWe are seeking a highly skilled and experienced Tier II Help Desk Technician to join our team at Vectrus. As a key member of our IT support team, you will provide responsive and knowledgeable IT Call Center and Help Desk support to our participants and staff.Key ResponsibilitiesManage Active Directory user accounts and groups, ensuring seamless...
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Tier Ii Help Desk Technician
vor 4 Monaten
Garmisch-Partenkirchen, Deutschland Vectrus VollzeitOverview: **Responsibilities**: - Manages Active Directory User Accounts and groups.Installs and troubleshoots all Government-approved IT equipment such as desktops, monitors, printers.Physically deploys, relocates and/or replaces IT equipment. This may require a Contractor to lift equipment up to 40 pounds.Installs and troubleshoots all Government-approved...
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Tier Ii Help Desk Technician
vor 4 Monaten
Garmisch-Partenkirchen, Deutschland Vectrus VollzeitOverview: **Local National Position at the George C. Marshall Center in Garmisch-Partenkirchen, Germany** **Responsibilities**: - Manages Active Directory User Accounts and groups.- Installs and troubleshoots all Government-approved IT equipment such as desktops, monitors, printers.- Physically deploys, relocates and/or replaces IT equipment. This may...
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Tier II Help Desk Specialist
Vor 2 Tagen
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob SummaryWe are seeking a highly skilled and experienced Tier II Help Desk Technician to join our team at Vectrus. As a key member of our IT support team, you will provide responsive and knowledgeable support to our participants and staff, ensuring that all IT-related issues are resolved efficiently and effectively.Key ResponsibilitiesManage Active...
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Tier II Help Desk Specialist
Vor 2 Tagen
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob SummaryWe are seeking a highly skilled and experienced Tier II Help Desk Technician to join our team at Vectrus. As a key member of our IT support team, you will provide responsive and knowledgeable support to our participants and staff, ensuring that all IT-related issues are resolved efficiently and effectively.Key ResponsibilitiesManage Active...
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Tier II Help Desk Specialist
Vor 6 Tagen
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob SummaryWe are seeking a highly skilled and experienced Tier II Help Desk Technician to join our team at Vectrus. As a key member of our IT department, you will provide responsive and knowledgeable IT support to our participants and staff, ensuring seamless access to our systems and resources.Key ResponsibilitiesManage Active Directory user accounts and...
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Tier II Help Desk Specialist
Vor 6 Tagen
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob SummaryWe are seeking a highly skilled and experienced Tier II Help Desk Technician to join our team at Vectrus. As a key member of our IT department, you will provide responsive and knowledgeable IT support to our participants and staff, ensuring seamless access to our systems and resources.Key ResponsibilitiesManage Active Directory user accounts and...
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Tier II Help Desk Technician
vor 2 Wochen
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob SummaryVectrus is seeking a highly skilled and experienced Tier II Help Desk Technician to join our team. As a key member of our IT support team, you will be responsible for providing responsive, qualified, and knowledgeable IT Call Center and Help Desk support to our customers.Key ResponsibilitiesManage Active Directory user accounts and groups,...
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Tier II Help Desk Technician
vor 2 Wochen
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob SummaryVectrus is seeking a highly skilled and experienced Tier II Help Desk Technician to join our team. As a key member of our IT support team, you will be responsible for providing responsive, qualified, and knowledgeable IT Call Center and Help Desk support to our customers.Key ResponsibilitiesManage Active Directory user accounts and groups,...
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Tier II Help Desk Technician
vor 2 Wochen
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob SummaryVectrus is seeking a highly skilled Tier II Help Desk Technician to provide responsive and knowledgeable IT support to our clients. As a key member of our IT team, you will be responsible for delivering exceptional customer service and technical expertise to ensure seamless IT operations.Key ResponsibilitiesManage Active Directory user accounts...
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Tier II Help Desk Technician
vor 2 Wochen
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob SummaryVectrus is seeking a highly skilled Tier II Help Desk Technician to provide responsive and knowledgeable IT support to our clients. As a key member of our IT team, you will be responsible for delivering exceptional customer service and technical expertise to ensure seamless IT operations.Key ResponsibilitiesManage Active Directory user accounts...
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Tier Ii Help Desk Technician
vor 4 Monaten
Garmisch-Partenkirchen, Deutschland Vectrus VollzeitOverview: **Responsibilities**: Typical Help Desk tasks include the following: - Manages Active Directory User Accounts and groups. - Installs and troubleshoots all Government-approved IT equipment such as desktops, monitors, printers. - Installs and troubleshoots all Government-approved operating systems and COTS software for desktops, laptops, and other...
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Help Desk Support Services
vor 4 Monaten
Garmisch-Partenkirchen, Deutschland Vectrus VollzeitOverview: **Local National Position at the George C. Marshall Center in Garmisch-Partenkirchen, Germany** The Help Desk Support Specialist provides all GCMC participants and staff with responsive, qualified, and knowledgeable IT Call Center and Help Desk support, in accordance with the DSCA-Marshall Center CIO Service Request Policy...
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Intermediate IT Support Specialist
vor 1 Monat
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitOverview The Intermediate IT Support Specialist (m/f/d) is responsible for delivering prompt, proficient, and informed IT Call Center and Help Desk assistance to all participants and personnel. This role adheres to the established Service Request Policy and manages requests through various channels including in-person interactions, phone calls, emails,...
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Systems Administrator
vor 4 Monaten
Garmisch-Partenkirchen, Deutschland Vectrus VollzeitOverview: Provides Systems Administrator support for the GCMC domain, and is responsible for the daily operation, troubleshooting, restoration, configuration, installation, and security of the Government-provided servers, and associated devices to maximize uptime at 99% availability or higher during core business hours. **Responsibilities**: - Installs new...
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SharePoint Developer
Vor 2 Tagen
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob Title: SharePoint Application DeveloperOverviewThe SharePoint Application Developer will provide technical and administrative support for the GCMC SharePoint infrastructure, including design, development, architecture, availability, performance, monitoring, and security.This is a US Local National position in Germany, subject to German taxes and part of...
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SharePoint Developer
Vor 5 Tagen
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob Title: SharePoint Application DeveloperOverviewThe SharePoint Developer will provide technical and administrative support for the GCMC SharePoint infrastructure, including design, development, architecture, availability, performance, monitoring, and security.This is a US Local National position in Germany, subject to German taxes and part of the German...
Tier II Help Desk Technician
vor 4 Monaten
The Tier II Help Desk Technician (m/f/d) provides all GCMC participants and staff with responsive, qualified, and knowledgeable IT Call Center and Help Desk support, in accordance with the DSCA-Marshall Center CIO Service Request Policy Memorandum. Help Desk requests may be received in person, over the telephone, by email, or via the Systems Support Division ticket system. Contractor shall enter telephone request calls, emails, and in-person requests into the ticket system, in accordance with the DSCA Marshall Center Ticket Handling SOP Memorandum.
This is a US Local National position in Germany. As such the employee will be subject to paying German taxes and be part of the German work force with all the benefits of HN employment and social system.
Responsibilities
Typical Help Desk tasks include the following:
Manages Active Directory User Accounts and groups. Installs and troubleshoots all Government-approved IT equipment such as desktops, monitors, printers. Installs and troubleshoots all Government-approved operating systems and COTS software for desktops, laptops, and other mobile devices. Demonstrates how to login to the network, save and retrieve files, how to find course materials, and how to effectively use all the GCMC IT resources available, as required by the Government. Performs as interface between Participants and SSD for all participant mobile devices, to include inventory control, imaging, issuance, and retrieval of the assets for course participants in coordination with the SSD Asset Manager. Provides Tier 1 support for GCMC, to include all sections of SSD such as Networking, Systems, DevOps, Information Assurance, and will escalate requests and incidents in accordance with documented SOPs. Ensures that all processes used by the Help Desk are thoroughly documented, consistently audited, and regularly improved. Works with IT Project Manager on project planning and execution for Help Desk related tasks and provides accurate reporting for manning and task status. Manage the GCMC Microsoft System Center Configuration Manager (SCCM) and HCL BigFix to include the following tasks:Creates, manages, and maintains Windows images, software deployment packages, task sequences, Windows and third-party software updates and patches, containers and schedules.Manages GCMC test groups for Windows and 3rd party software updates and patches, and ensures testing is completed based on documented SOPs.Assists with managing the Mobile Device Management system for all GCMC approved mobile devices in accordance with documented SOPs. Provides Tier 2 support to all sections of SSD including Networking, Systems, DevOps, Information Assurance, and Contractor will escalate requests and incidents in accordance with documented SOPs.Qualifications
Requirements:
Good English language skills (writing and speaking). Able to work within Germany (must have lived in Germany for 1 year consecutively) Current CompTia Security+ certification. Physically able to lift equipment up to 40 pounds.We offer to support you with your acquisition of the CompTia Security+ certification.
