Tier II Help Desk Specialist
Vor 2 Tagen
We are seeking a highly skilled and experienced Tier II Help Desk Technician to join our team at Vectrus. As a key member of our IT support team, you will provide responsive and knowledgeable support to our participants and staff, ensuring that all IT-related issues are resolved efficiently and effectively.
Key Responsibilities- Manage Active Directory user accounts and groups, ensuring seamless access to our IT resources.
- Install and troubleshoot Government-approved IT equipment, including desktops, monitors, and printers.
- Install and troubleshoot Government-approved operating systems and COTS software for desktops, laptops, and mobile devices.
- Provide training and support to participants on the effective use of our IT resources, including login procedures, file management, and course materials.
- Perform as an interface between participants and our Systems Support Division for all participant mobile devices, including inventory control, imaging, issuance, and retrieval of assets.
- Provide Tier 1 support for our organization, including all sections of our Systems Support Division, and escalate requests and incidents in accordance with documented SOPs.
- Ensure that all processes used by the Help Desk are thoroughly documented, consistently audited, and regularly improved.
- Work with our IT Project Manager on project planning and execution for Help Desk-related tasks and provide accurate reporting for manning and task status.
- Manage our Microsoft System Center Configuration Manager (SCCM) and HCL BigFix, including creating, managing, and maintaining Windows images, software deployment packages, task sequences, and software updates and patches.
- Good English language skills (writing and speaking).
- Able to work within Germany (must have lived in Germany for 1 year consecutively).
- Current CompTia Security+ certification.
- Physically able to lift equipment up to 40 pounds.
We offer to support you with your acquisition of the CompTia Security+ certification.
-
Tier II Help Desk Specialist
vor 1 Woche
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob SummaryWe are seeking a highly skilled and experienced Tier II Help Desk Technician to join our team at Vectrus. As a key member of our IT support team, you will provide responsive and knowledgeable IT Call Center and Help Desk support to our participants and staff.Key ResponsibilitiesManage Active Directory user accounts and groups, ensuring seamless...
-
Tier II Help Desk Specialist
vor 1 Woche
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob SummaryWe are seeking a highly skilled and experienced Tier II Help Desk Technician to join our team at Vectrus. As a key member of our IT support team, you will provide responsive and knowledgeable IT Call Center and Help Desk support to our participants and staff.Key ResponsibilitiesManage Active Directory user accounts and groups, ensuring seamless...
-
Tier II Help Desk Specialist
vor 1 Tag
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob Title: Tier II Help Desk TechnicianThe successful candidate will provide high-quality IT support to GCMC participants and staff, ensuring a responsive and knowledgeable service in accordance with the DSCA-Marshall Center CIO Service Request Policy Memorandum.Key Responsibilities:Manage Active Directory user accounts and groups.Install and troubleshoot...
-
Tier II Help Desk Specialist
vor 7 Stunden
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob Title: Tier II Help Desk TechnicianThe successful candidate will provide high-quality IT support to GCMC participants and staff, ensuring a responsive and knowledgeable service in accordance with the DSCA-Marshall Center CIO Service Request Policy Memorandum.Key Responsibilities:Manage Active Directory user accounts and groups.Install and troubleshoot...
-
Tier II Help Desk Specialist
Vor 6 Tagen
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob SummaryWe are seeking a highly skilled and experienced Tier II Help Desk Technician to join our team at Vectrus. As a key member of our IT department, you will provide responsive and knowledgeable IT support to our participants and staff, ensuring seamless access to our systems and resources.Key ResponsibilitiesManage Active Directory user accounts and...
-
Tier II Help Desk Specialist
Vor 6 Tagen
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob SummaryWe are seeking a highly skilled and experienced Tier II Help Desk Technician to join our team at Vectrus. As a key member of our IT department, you will provide responsive and knowledgeable IT support to our participants and staff, ensuring seamless access to our systems and resources.Key ResponsibilitiesManage Active Directory user accounts and...
-
Tier II Help Desk Technician
vor 2 Wochen
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob SummaryVectrus is seeking a highly skilled and experienced Tier II Help Desk Technician to join our team. As a key member of our IT support team, you will be responsible for providing responsive, qualified, and knowledgeable IT Call Center and Help Desk support to our customers.Key ResponsibilitiesManage Active Directory user accounts and groups,...
-
Tier II Help Desk Technician
vor 2 Wochen
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob SummaryVectrus is seeking a highly skilled and experienced Tier II Help Desk Technician to join our team. As a key member of our IT support team, you will be responsible for providing responsive, qualified, and knowledgeable IT Call Center and Help Desk support to our customers.Key ResponsibilitiesManage Active Directory user accounts and groups,...
-
Tier II Help Desk Technician
vor 2 Wochen
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob SummaryVectrus is seeking a highly skilled Tier II Help Desk Technician to provide responsive and knowledgeable IT support to our clients. As a key member of our IT team, you will be responsible for delivering exceptional customer service and technical expertise to ensure seamless IT operations.Key ResponsibilitiesManage Active Directory user accounts...
-
Tier II Help Desk Technician
vor 2 Wochen
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob SummaryVectrus is seeking a highly skilled Tier II Help Desk Technician to provide responsive and knowledgeable IT support to our clients. As a key member of our IT team, you will be responsible for delivering exceptional customer service and technical expertise to ensure seamless IT operations.Key ResponsibilitiesManage Active Directory user accounts...
-
Intermediate IT Support Specialist
vor 1 Monat
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitOverview The Intermediate IT Support Specialist (m/f/d) is responsible for delivering prompt, proficient, and informed IT Call Center and Help Desk assistance to all participants and personnel. This role adheres to the established Service Request Policy and manages requests through various channels including in-person interactions, phone calls, emails,...
-
Network Infrastructure Specialist
vor 3 Wochen
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitAbout Vectrus Vectrus is a global company dedicated to providing innovative solutions for mission-critical infrastructure and operations. With over 16,000 employees worldwide, we partner with clients across various sectors to deliver exceptional results. Our commitment to integrity, respect, responsibility, and professionalism drives our success. Position...
-
Network Operations Specialist
vor 1 Monat
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitOverview Vectrus is a global leader in providing innovative solutions that seamlessly integrate physical and digital systems to enhance operational efficiency. With over a century of experience in mission support, our organization is dedicated to improving security, optimizing logistics, and boosting readiness. Our team of 16,000 professionals is...
-
IT Network Specialist
vor 1 Monat
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitPosition Overview Vectrus is dedicated to developing intelligent solutions that merge physical and digital frameworks, enhancing operational efficiency and security. With a legacy of over a century in mission support, our organization, valued at $3.9 billion and comprising 16,000 professionals, collaborates with clients globally to address intricate...
-
IT Network Specialist
vor 1 Monat
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitPosition Overview Vectrus is a global leader in providing innovative solutions that merge physical and digital systems to enhance operational efficiency. With a legacy of over 120 years in mission support, our organization is dedicated to improving security, optimizing logistics, and bolstering readiness. Our workforce of 16,000 professionals is...
-
Network Operations Specialist
vor 1 Monat
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitPosition Overview Vectrus is a global leader in providing innovative solutions that merge physical and digital infrastructures. With over a century of proven mission support, we focus on enhancing security, optimizing logistics, and improving operational readiness. Our company, valued at $3.9 billion, employs 16,000 dedicated professionals who...
-
Network Operations Specialist
vor 1 Monat
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitPosition Overview Vectrus is a global leader in providing innovative solutions that bridge the gap between physical and digital infrastructures. With over a century of successful mission support, we are dedicated to enhancing security, optimizing logistics, and improving operational readiness. Our company, valued at $3.9 billion, employs 16,000...
-
Garmisch-Partenkirchen, Bayern, Deutschland EMC Adam GmbH VollzeitBenefits of Partnering with EMC Adam GmbHCollaborating with us offers a multitude of advantages. Here’s how our complimentary service can help you save precious time:Delegate contract negotiations to our experienced team upon request.Gain discreet introductions through anonymous candidate profiles.Receive support in locating childcare and school enrollment...
-
SharePoint Developer
Vor 5 Tagen
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob Title: SharePoint Application DeveloperOverviewThe SharePoint Developer will provide technical and administrative support for the GCMC SharePoint infrastructure, including design, development, architecture, availability, performance, monitoring, and security.This is a US Local National position in Germany, subject to German taxes and part of the German...
-
SharePoint Developer
Vor 5 Tagen
Garmisch-Partenkirchen, Bayern, Deutschland Vectrus VollzeitJob Title: SharePoint Application DeveloperOverviewThe SharePoint Developer will provide technical and administrative support for the GCMC SharePoint infrastructure, including design, development, architecture, availability, performance, monitoring, and security.This is a US Local National position in Germany, subject to German taxes and part of the German...