Sales and Customer Relations Officer FR

Vor 5 Tagen

Darmstadt, Deutschland iSi GmbH Vollzeit

Are you interested in e-commerce? Do you have a passion for working in a fast-paced online retail environment? Do you have plenty of ideas on how to improve processes to make life easier for our consumers? Are you proactive and hands-on? If you are, then we have the perfect opportunity for you

Our culture:
We are constantly working on expanding both our product offering and the markets we operate in. We are a young company, both in origin and workforce. We are an international company that maintains a flat hierarchy within and between the different departments. Innovation is not only a word at iSi: we expect our future colleagues to give us some fresh ideas. This means that there are plenty of opportunities to bring your initiatives to the table. It also means there is a great team spirit since everyone is eager to develop both themselves and the company. Even outside of the office you will never get bored with regular drinks and other team events to participate in.

About the position:

As a customer relations officer, you will assist in performing the whole range of activities directly dealing with the customers. A major focus for this position is to promote sales and customer satisfaction. In addition, we value initiative as we are always striving to improve processes. You will therefore have the chance to initiate your own projects along the way.

Tasks
  • Promoting and closing sales in direct interaction with the customers
  • Delivering professional, high-quality service and assistance before and after sales by responding to inquiries from customers by emails, calls and effectively handling them with the most appropriate solutions
  • Interacting with the different departments to ensure quick resolution of the queries
  • Developing and elaborating internal processes and structures
Requirements
  • Passion for working within a family business
  • Multitasking should be one of your assets
  • Eager to meet challenges and quick to assimilate new concepts
  • Passion for working in direct interaction with the customers
  • You are fluent in English and French
  • Speaking German is a plus
  • Residency in or near Darmstadt, Germany, or a willingness to relocate
Benefits
  • Full time position
  • 30 days holiday
  • Grow alongside the company
  • Ownership of your tasks and room to explore your ideas
  • Free snacks and coffee
  • Frequent social events within the company (laser tag, bowling, BBQs, etc.)

If we have aroused your interest, and does the above profile match your background? Then apply now by sending your application in English (CV and motivation letter) to and you will hear from us as soon as possible.



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