E-commerce - Sales and Customer Relations Officer

vor 5 Monaten

Darmstadt, Deutschland iSi GmbH Vollzeit

Are you interested in e-commerce? Do you have a passion for working in a fast-paced online retail environment? Do you have plenty of ideas on how to improve processes to make life easier for our consumers? Are you proactive and hands-on? If you are, then we have the perfect opportunity for you

**Our culture**:
We are constantly working on expanding both our product offering and the markets we operate in. We are a young company, both in origin and workforce. We are an international company that maintains a flat hierarchy within and between the different departments. Innovation is not only a word at iSi: we expect our future colleagues to give us some fresh ideas. This means that there are plenty of opportunities to bring your initiatives to the table. It also means there is a great team spirit since everyone is eager to develop both themselves and the company. Even outside of the office you will never get bored with regular drinks and other team events to participate in.

**About the position**:
As a customer relations officer, you will assist in performing the whole range of activities directly dealing with the customers. A major focus for this position is to promote sales and customer satisfaction. In addition, we value initiative as we are always striving to improve processes. You will therefore have the chance to initiate your own projects along the way.

**Your tasks**:

- Promoting and closing sales in direct interaction with the customers
- Interacting with the different departments to ensure quick resolution of the queries
- Developing and elaborating internal processes and structures

**Your profile**:

- Passion for working within a family business
- Multitasking should be one of your assets
- Eager to meet challenges and quick to assimilate new concepts
- Passion for working in direct interaction with the customers
- You are fluent in English
- Speaking German or French is a plus
- You live in Germany

**What we offer**:

- Full time position
- 30 days holiday
- Grow alongside the company
- Ownership of your tasks and room to explore your ideas
- Free snacks and coffee
- Events: Frequent social events within the company (laser tag, bowling, BBQs, etc.)

Ability to commute/relocate:

- 64293 Darmstadt: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- English (preferred)
- German (preferred)

Work Location: In person

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