Customisation Business Process Leader

vor 2 Wochen

Darmstadt, Deutschland Wella Vollzeit

Customisation Business Process Leader

Function: Supply Chain Location:

Warsaw, MZ, PL

Work Arrangement: Hybrid

ABOUT THE ROLE 

The purpose of the Customisation Planning Business Process Leader is to develop and master advanced skills in customization planning work processes, system functionalities and business scenarios that support customization work processes and relevant key integration points with other business processes. The role serves to build knowledge and skills to leverage existing solutions as well as creating the capability foundation necessary to implement new technologies and deliver business strategies.

Customisation BPL works with Key Users and market/ customization planning leaders to develop and deliver capability.

The work is executed in a high-paced environment, with strong focus on cross-functional collaboration with other roles primary in BU markets and inside Warsaw Supply Hub.

The Global Supply Chain Planning Team you will be joining plays a critical role in product delivery to Wella customers. We collaborate cross-functionally and influence optimal decisions on service, cost, cash and innovation. We continuously evolve and elevate work process standards and daily operate in a multi-cultural context. 

WHAT YOU WILL DO 

Map customization processes across markets and develop and maintain existing training/ documentation library (including standard work processes, presentation materials and work instructions)

Drive global compliance on customization planning processes via health checks and effective change management.

Ensure processes adhere to Wella Supply Chain operating model, company policies, external compliance, global standards and industry good practices 

Provide leadership to help the customistaion planning operations leverage the solution 

Provide 3rd level solution support (work processes and tools) to the business 

Develop Key Users in organization: build Key User capability within the existing work process stream.

Arbitrage responsibilities split between different business streams

Build efficiency growth plan within functional area by defining processes and tools improvement plan, aligning directions and priorities with key stakeholders 

Develop incremental improvements to the existing solution standards & maintain the implementation methodology for the integration of new solutions into the existing standard solution set

Receive, create, assess, prioritize and approve change requests;

Approve the test plan for new changes 

Sign off on the change to confirm it meets the business need 

Deploy verified changes within the Key User Network 

Develop new standard solutions that address business needs not covered by the existing solution. 

Lead work process definition, approach, training and documentation 

Complete testing and readiness sign-off

Evaluation of new acquisition needs 

Provide supplemental implementation support for complex solutions 

Serve as the interlinkage between business and IT 

WHAT WE WANT YOU TO BRING ALONG 

Demonstrated successful experience in planning & work process improvements

Demonstrated skills of using ERP systems and understanding the data flow, including master data 

Ownership, autonomy, and accountability for results within the given scope 

Priority-setting skills and efficient work organization in a dynamic business environment 

Growth mindset, with focus on solutions, improvements, and constant learning 

Resilience to frequent changes in the supply chain 

Ability to think and understand quickly, and to adjust plans and actions to the changing circumstances 

Good interpersonal skills to influence peers and stakeholders at different organizational levels 

Ability to define gaps and drive x-functional action plans for issue resolution, risk mitigation and business improvements 

Proven record of analyses of complex data sets and processes, and of presenting the outcomes (including to leadership), driving the decision-making process

Excellent expertise-sharing skills 

Fluent English, both written and spoken 

Mastery of MS Office tools 

WHAT WE OFFER 

We care about growth, health, and wellbeing of our employees; therefore, our offer includes: 

Luxmed medical insurance: Employee basic package is covered by Wella, you can upgrade the package or extend it to your spouse or partner and kids

Life insurance: basic option is paid by Wella, you can upgrade the package for you and your family 

Lunch card 

Multisport card 

Public transportation refund 

One additional day off to celebrate each full year of employment (capped at five days)

Birthday as a holiday: celebrate with your loved ones 

End-of-the-year gift, spring celebrations

Bonus for life-time occasions (e.g., giving birth to a child, marriage)

Attractive referral bonus for recommending talents to work at Wella 

State-of-the-art workspace, collaborative areas, cool events, and gatherings 

Occasional samples of our products to enjoy

Access to discounts on our products in Wella and ghd online shops 

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