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Service Assistant

vor 2 Monaten


Hamburg, Deutschland Mercedes-Benz Vollzeit
Tätigkeitsbereich:SonstigesFachabteilung:Kundendienst PKW Friedrich-Ebert-DammGesellschaft:Mercedes-Benz AGStandort:Mercedes-Benz Niederlassung Hamburg, HamburgStartdatum:sofortVeröffentlichungsdatum:..4Stellennummer:MER3AA9Arbeitszeit:Vollzeit Join usAufgaben

Whether cars or vans - at the Mercedes-Benz branches, we are true professionals when it comes to selling and servicing our vehicles. We are there for our customers in person at the dealership and have several thousand employees at many locations in Germany.

Does your heart beat for Mercedes-Benz? Then become part of our service team

We offer you more than just a job:

days annual leave with a -hour week Vacation and Christmas bonuses as well as performance-related remuneration above the standard pay scale Company pension scheme, company health insurance, company doctor and attractive health promotion offers Individual development opportunities and a comprehensive training program Attractive employee conditions for our vehicles and other benefits

Your tasks:

Greet and advise customers and pass them on for subsequent specialist service Looking after customers during waiting times
Provide telephone information on workshop service issues and assist with the preparation and completion of appointments and order creation Manage gate passes and vehicle approvals as well as accompanying documents and check for completeness and accuracy Record and maintain customer and vehicle data in the systems according to specifications Coordinating and monitoring appointments Coordinate pick-up and delivery services in cooperation with the responsible team and service masters and monitor the corresponding appointments Ensuring the mobility of our customers and determining individual vehicle solutions Qualifikationen Successfully completed technical or commercial vocational training (preferably in the hotel or catering industry) Good knowledge of the common MS Office products Mercedes-Benz brand knowledge desirable Knowledge of foreign languages helpful Flexibility and willingness to ensure our opening hours Class B driver's license Well-groomed appearance

For us, it's not just your qualifications that count, you should also be a good fit as a person If reliability, collegiality and customer orientation are just as important to you as they are to us, then we look forward to receiving your application

The position is full-time and limited to months. However, we are very interested in a long-term and successful collaboration

BenefitsEssens­zulagenMit­arbeiter­handy möglichMit­arbeiter­rabatte möglichMit­arbeiter­beteili­gung möglichMit­arbeiter EventsCoachingFlexible Arbeits­zeit möglichHybrides Arbeiten möglichGesund­heits­maß­nahmenBetrieb­liche Alters­ver­sorgungMobilitäts­angeboteBetriebs­arztKantine, CaféGute An­bindungPark­platz

Wir benötigen Ihre Zustimmung, um den Youtube-Service zu laden

Wir verwenden einen Service eines Drittanbieters, um Videoinhalte einzubetten. Dieser Service kann Daten zu Ihren Aktivitäten sammeln. Bitte lesen Sie die Details durch und stimmen Sie der Nutzung des Service zu, um dieses Video anzusehen.

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