Aktuelle Jobs im Zusammenhang mit Customer Success Manager, DACH, Mid-Touch - Berlin - Personio
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Customer Success Manager, DACH, Mid-Touch
vor 1 Woche
Berlin, Berlin, Deutschland Personio VollzeitThe Role: Unlocking Customer Potential at PersonioThis position can be office-based (hybrid) in Munich or Berlin, offering a unique blend of work-life balance and professional growth.At Personio, Customer Experience is a core aspect of our company culture, driving how our customer-facing teams operate. As part of the Emerging Corporates Team, you will...
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Customer Success Manager, DACH, Mid-Touch
vor 1 Woche
Berlin, Berlin, Deutschland Personio VollzeitThe Role: Unlocking Customer Potential at PersonioThis position can be office-based (hybrid) in Munich or Berlin, offering a unique blend of work-life balance and professional growth.At Personio, Customer Experience is a core aspect of our company culture, driving how our customer-facing teams operate. As part of the Emerging Corporates Team, you will...
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Customer Success Manager, DACH, Mid-Touch
vor 2 Wochen
Berlin, Berlin, Deutschland Personio VollzeitThe Role: Unlocking Customer Potential at PersonioThis is an exciting opportunity to join our Emerging Corporates Team as a Customer Success Manager, where you will play a critical role in driving customer adoption and growth. As a trusted partner to our customers, you will be responsible for managing a portfolio of international emerging corporates in the...
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Customer Success Manager, DACH, Mid-Touch
vor 2 Wochen
Berlin, Berlin, Deutschland Personio VollzeitThe Role: Unlocking Customer Potential at PersonioThis is an exciting opportunity to join our Emerging Corporates Team as a Customer Success Manager, where you will play a critical role in driving customer adoption and growth. As a trusted partner to our customers, you will be responsible for managing a portfolio of international emerging corporates in the...
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Customer Success Manager, DACH, Mid-Touch
vor 1 Woche
Berlin, Berlin, Deutschland Personio VollzeitThe Role: Unlocking Customer Potential at PersonioThis is an exciting opportunity to join our Emerging Corporates Team as a Customer Success Manager, where you will play a critical role in driving customer value and growth. As a key member of our team, you will be responsible for managing a portfolio of international customers in the Mid Market segment,...
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Customer Success Manager, DACH, Mid-Touch
vor 1 Woche
Berlin, Berlin, Deutschland Personio VollzeitThe Role: Unlocking Customer Potential at PersonioThis is an exciting opportunity to join our Emerging Corporates Team as a Customer Success Manager, where you will play a critical role in driving customer value and growth. As a key member of our team, you will be responsible for managing a portfolio of international customers in the Mid Market segment,...
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Customer Success Manager, DACH, Mid-Touch
vor 3 Wochen
Berlin, Berlin, Deutschland Personio VollzeitAbout the RoleThis position can be office-based (hybrid) in a major European city. At Personio, Customer Experience is more than one specific role. It is rather an integral part of our company culture and defines how our customer-facing teams work. Customer Experience follows the mission to maximize customer value in our everyday business. As part of the...
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Customer Success Manager, DACH, Mid-Touch
vor 3 Wochen
Berlin, Berlin, Deutschland Personio VollzeitAbout the RoleThis position can be office-based (hybrid) in a major European city. At Personio, Customer Experience is more than one specific role. It is rather an integral part of our company culture and defines how our customer-facing teams work. Customer Experience follows the mission to maximize customer value in our everyday business. As part of the...
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Customer Success Manager, DACH, Mid-Touch
vor 7 Stunden
Berlin, Berlin, Deutschland Personio VollzeitThe Role: Unlocking Customer Potential at PersonioThis position can be office-based (hybrid) in Munich or Berlin, offering a unique blend of work-life balance and professional growth.At Personio, Customer Experience is a core aspect of our company culture, driving how our customer-facing teams operate. As part of the Emerging Corporates Team, you will...
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Customer Success Manager, DACH, Mid-Touch
vor 6 Stunden
Berlin, Berlin, Deutschland Personio VollzeitThe Role: Unlocking Customer Potential at PersonioThis position can be office-based (hybrid) in Munich or Berlin, offering a unique blend of work-life balance and professional growth.At Personio, Customer Experience is a core aspect of our company culture, driving how our customer-facing teams operate. As part of the Emerging Corporates Team, you will...
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Customer Success Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Personio VollzeitThe Role: Make a Lasting Impact at PersonioThis position can be office-based (hybrid) in Munich or Berlin, offering a dynamic work environment that fosters growth and collaboration. At Personio, Customer Experience is a core part of our company culture, driving how our customer-facing teams work. As part of the Emerging Corporates (Mid-Touch) Team, you will...
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Customer Success Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Personio VollzeitThe Role: Make a Lasting Impact at PersonioThis position can be office-based (hybrid) in Munich or Berlin, offering a dynamic work environment that fosters growth and collaboration. At Personio, Customer Experience is a core part of our company culture, driving how our customer-facing teams work. As part of the Emerging Corporates (Mid-Touch) Team, you will...
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(Senior) Customer Success Manager, DACH, Mid-Touch
vor 4 Monaten
Berlin, Deutschland Personio VollzeitThe Role: How you'll make an impact at Personio This position can be office-based (hybrid) in Munich or Berlin. At Personio, Customer Experience is more than one specific role. It is rather an integral part of our company culture and defines how our customer-facing teams work. Customer Experience follows the mission to maximize customer value in...
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Customer Success Manager DACH
vor 15 Stunden
Berlin, Berlin, Deutschland Talon GmbH VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager DACH to join our dynamic team. As a key member of our Customer Success organization, you will be responsible for building strong relationships with our customers in the DACH region to drive product adoption and turn customer insights into actionable feedback.Key ResponsibilitiesBuild...
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Customer Success Manager DACH
vor 15 Stunden
Berlin, Berlin, Deutschland Talon GmbH VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager DACH to join our dynamic team. As a key member of our Customer Success organization, you will be responsible for building strong relationships with our customers in the DACH region to drive product adoption and turn customer insights into actionable feedback.Key ResponsibilitiesBuild...
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Customer Success Manager
vor 2 Wochen
Berlin, Deutschland THRYVE VollzeitSimplicity from the touch of your phone? Yes please! Position: Customer Success Manager Location : Berlin We are innovative company that takes simplicity to the next level with your tax returns all from the touch of your phone. They are now on the search for a Customer Success Manager based in Berlin. Requirements: 4 + years experience Must speak C1...
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Customer Success Manager DACH
vor 2 Wochen
Berlin, Deutschland Talon.One GmbH VollzeitABOUT THE TEAM: As a (Senior) Customer Success Manager DACH at Talon.One, you'll be part of a dynamic team consisting of Customer Success Managers and Technical Account Managers. We foster a collaborative environment and alignment with various internal stakeholders in Sales, Partnerships, Product, and Marketing. We prioritize strong collaboration, open...
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Customer Success Manager DACH
vor 1 Monat
Berlin, Deutschland Talon.One GmbH VollzeitABOUT THE TEAM: As a (Senior) Customer Success Manager DACH at Talon.One, you'll be part of a dynamic team consisting of Customer Success Managers and Technical Account Managers. We foster a collaborative environment and alignment with various internal stakeholders in Sales, Partnerships, Product, and Marketing. We prioritize strong collaboration, open...
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Customer Success Manager DACH
vor 1 Monat
Berlin, Deutschland Talon.One GmbH VollzeitABOUT THE TEAM: As a (Senior) Customer Success Manager DACH at Talon.One, you'll be part of a dynamic team consisting of Customer Success Managers and Technical Account Managers. We foster a collaborative environment and alignment with various internal stakeholders in Sales, Partnerships, Product, and Marketing. We prioritize strong collaboration, open...
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Customer Success Manager DACH
vor 2 Wochen
Berlin, Berlin, Deutschland Talon GmbH VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager DACH to join our dynamic team at Talon GmbH. As a key member of our Customer Success organization, you will be responsible for building strong relationships with our customers in the DACH region to drive product adoption and turn customer insights into actionable feedback.Key...
Customer Success Manager, DACH, Mid-Touch
vor 4 Monaten
The Role: How you'll make an impact at Personio
This position can be office-based (hybrid) in Munich or Berlin.At Personio, Customer Experience is more than one specific role. It is rather an integral part of our company culture and defines how our customer-facing teams work. Customer Experience follows the mission to maximize customer value in our everyday business. As part of the Emerging Corporates (Mid-Touch) Team, you enable our customers to maximize their product experience by driving product adoption and growth opportunities at scale.
Role Responsibilities: What you'll do
Manage up to 70 Emerging Corporates customers in the Mid Market. Build and nurture strong relationships with your customers, acting as their primary point of contact and trusted partner throughout their customer life-cycle journey at Personio. Prioritize based on customer focus to ensure that no customer is overlooked or underserved. Leverage data to effectively drive the successful adoption and retention of your customers. Identify upsell opportunities and develop actionable plans for expansion in close collaboration with the Growth Manager. Act as the voice of the customer and help translate their needs into product requirements. Challenge the status quo and seek opportunities for innovation within the Customer Success processes and structures.
Role Requirements: What you need to succeed
±2 years of client-facing experience in managing a large customer portfolio, ideally at a SaaS company. Strong prioritization and execution capabilities, driven by customer needs, business impact, and expansion potential. The ability to identify upsell opportunities and develop actionable plans to drive expansion. An analytical mindset in combination with a strong sense of accountability and ownership. A deep understanding of value drivers in recurring revenue business models. The ability to excel in a dynamic environment, quickly adapt to challenges and keep a positive attitude. Fluent in German and English.
Why Personio
Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work: Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years (because we love what we do, but we also love vacation) Make an impact on the environment and society with 2 (fully paid) Impact Days – one for an individual project of your choice and one for a company-wide initiative Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares Find your best way to work with our office-led, remote-friendly PersonioFlex Most teams offer a roughly 50% remote, 50% in-office working framework Invest in your development with an annual personal development budget to use on professional memberships, external certifications, conferences, and more Connect with your fellow Personios at regular company and team events like All Company Culture Week and local year-end celebrations Engage in a high-impact working environment with flat hierarchies and short decision-making processes
About us
Bring your best. Make your mark. We’re using technology to revolutionize the way HR operates so that we can transform the way millions of people experience work every day. We move fast, challenge the status quo, and support our people as they shape their careers.With over 10,000 customers and a team of 2,000 in eight offices around the world, now is the perfect time to join We believe in hiring driven people who want to make an impact. So bring your best, and let’s build the future of HR technology together.
Discover our Personio Principles, that guide our mindset, behaviours, and the ways we work together:
Exceed Customer Expectations: We anticipate, prioritize, and solve for the needs of our customers.
Deliver Exceptional Results: We dream big and move with urgency to make great things happen.
Elevate One Another: We work together as trusted partners to amplify our collective impact.
Care to Challenge: We care personally and challenge directly to unlock our full potential.
Ignite Positive Momentum: We embrace the challenge with a positive mindset and celebrate our wins together.
