Aktuelle Jobs im Zusammenhang mit Customer Success Manager, DACH, Mid-Touch - Berlin, Berlin - Personio
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Customer Success Manager, DACH, Mid-Touch
vor 4 Wochen
Berlin, Berlin, Deutschland Personio VollzeitThe OpportunityWe are seeking a highly skilled Customer Success Manager to join our Emerging Corporates team in the DACH region. As a key member of our customer-facing team, you will be responsible for driving product adoption and growth opportunities for our mid-market customers.Key ResponsibilitiesManage a portfolio of up to 80 international emerging...
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Customer Success Manager, DACH, Mid-Touch
vor 4 Wochen
Berlin, Berlin, Deutschland Personio VollzeitThe Role: Unlocking Customer Potential at PersonioThis position can be office-based (hybrid) in Munich or Berlin, offering a unique blend of work-life balance and professional growth.At Personio, Customer Experience is a core aspect of our company culture, driving how our customer-facing teams operate. As part of the Emerging Corporates Team, you will...
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Customer Success Manager, DACH, Mid-Touch
vor 4 Wochen
Berlin, Berlin, Deutschland Personio VollzeitThe Role: Unlocking Customer Potential at PersonioThis position can be office-based (hybrid) in Munich or Berlin, offering a unique blend of work-life balance and professional growth.At Personio, Customer Experience is a core aspect of our company culture, driving how our customer-facing teams operate. As part of the Emerging Corporates Team, you will...
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Customer Success Manager DACH
vor 3 Wochen
Berlin, Berlin, Deutschland FACT-Finder Holding GmbH VollzeitYour MissionWe are seeking a highly skilled Customer Success Manager to join our team in the DACH region. As a key member of our customer success team, you will be responsible for building and nurturing long-term, impactful relationships with our clients across the DACH region.Your Profile3+ years of experience in customer success, or customer relationship,...
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Customer Success Manager DACH
vor 3 Wochen
Berlin, Berlin, Deutschland FACT-Finder Holding GmbH VollzeitYour MissionWe are seeking a seasoned Customer Success Manager to join our team in the DACH region. As a trusted advisor, you will build and nurture long-term relationships with our clients, delivering tailored solutions to help them achieve their e-commerce goals and KPIs.Your Profile3+ years of experience in customer success, sales-driven roles, ideally...
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Customer Success Associate DACH
vor 4 Wochen
Berlin, Berlin, Deutschland Sendinblue VollzeitCustomer Success Associate DACHAt Brevo, formerly known as Sendinblue, we're looking for a talented Customer Success Associate DACH to join our team. As a key member of our Customer Success department, you will be responsible for managing a portfolio of new and existing clients from onboarding to renewal in a scalable manner. Your primary goal will be to...
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Customer Success Manager DACH
vor 1 Monat
Berlin, Berlin, Deutschland Talon GmbH VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager DACH to join our team at Talon GmbH. As a key member of our Customer Success team, you will be responsible for building strong relationships with our customers in the DACH region to drive product adoption and turn customer insights into actionable feedback.You will connect customers'...
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Customer Success Manager DACH
vor 1 Monat
Berlin, Berlin, Deutschland Talon GmbH VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager DACH to join our team at Talon GmbH. As a key member of our Customer Success team, you will be responsible for building strong relationships with our customers in the DACH region to drive product adoption and turn customer insights into actionable feedback.You will connect customers'...
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Customer Success Manager for DACH Region
vor 2 Wochen
Berlin, Berlin, Deutschland Plan A VollzeitAbout the RoleWe are seeking a seasoned Customer Success Manager to lead the customer experience in the DACH region. As a trusted advisor, you will ensure the success of our large customers in DACH, manage client relationships, and drive strategic growth.Key ResponsibilitiesAct as a trusted advisor to our customers in DACH, providing expert guidance on...
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Project Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Agicap VollzeitCustomer Success Project ManagerAt Agicap, we're on a mission to revolutionize financial management for SMEs and Mid-Market companies. As a Customer Success Project Manager, you'll play a critical role in driving our commitment to customer success.Key Responsibilities:Analyze and continuously improve operational processes to ensure an exceptional customer...
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Project Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Agicap VollzeitCustomer Success Project ManagerAt Agicap, we're on a mission to revolutionize financial management for SMEs and Mid-Market companies. As a Customer Success Project Manager, you'll play a critical role in driving our commitment to customer success.Key Responsibilities:Analyze and continuously improve operational processes to ensure an exceptional customer...
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Project Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Agicap VollzeitCustomer Success Project ManagerAt Agicap, we're on a mission to revolutionize financial management for SMEs and Mid-Market companies. As a Customer Success Project Manager, you'll play a crucial role in driving our commitment to customer success.Key Responsibilities:Analyze and optimize operational processes to deliver exceptional customer...
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Customer Success Manager DACH
vor 4 Wochen
Berlin, Berlin, Deutschland Talon GmbH VollzeitAbout the RoleAs a Customer Success Manager DACH at Talon GmbH, you will be responsible for building strong relationships with customers to drive product adoption and turn customer insights into actionable feedback. You will connect customers' marketing goals with our API-driven product, troubleshoot issues with our tech team, and design scalable success...
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Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland n8n VollzeitAbout the Rolen8n is a low-code platform for workflow automation and AI app integration, designed for technical users. As a Customer Success Manager, you will play a crucial role in ensuring our customers are empowered to succeed with n8n, driving higher NRR and ARR, reducing churn, and fostering long-term customer relationships.Key ResponsibilitiesOnboard...
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Customer Success Manager DACH
vor 3 Wochen
Berlin, Berlin, Deutschland Talon GmbH VollzeitAbout the RoleAs a Customer Success Manager DACH at Talon GmbH, you will be responsible for building strong relationships with customers to drive product adoption and turn customer insights into actionable feedback. You will connect customers' marketing goals with our API-driven product, troubleshoot issues with our tech team, and design scalable success...
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Customer Success Manager DACH
vor 4 Wochen
Berlin, Berlin, Deutschland FACT-Finder Holding GmbH VollzeitYour MissionWe are seeking a highly skilled Customer Relationship Manager to join our team in the DACH region. As a key member of our customer success team, you will be responsible for building and nurturing long-term relationships with our clients, delivering tailored solutions to help them achieve their e-commerce goals and KPIs.Your Profile3+ years of...
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Customer Success Manager DACH
vor 4 Wochen
Berlin, Berlin, Deutschland FACT-Finder Holding GmbH VollzeitYour MissionWe are seeking a highly skilled Customer Relationship Manager to join our team in the DACH region. As a key member of our customer success team, you will be responsible for building and nurturing long-term relationships with our clients, delivering tailored solutions to help them achieve their e-commerce goals and KPIs.Your Profile3+ years of...
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Customer Success Associate DACH
vor 3 Wochen
Berlin, Berlin, Deutschland Sendinblue VollzeitCustomer Success Associate DACHAt Brevo, formerly known as Sendinblue, we're looking for a skilled Customer Success Associate to join our team in the DACH region. As a key member of our Customer Success team, you will be responsible for managing a portfolio of new and existing clients from onboarding to renewal in a scalable manner. Your primary goal will be...
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Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland myroom24 GmbH VollzeitAbout myroom24 GmbHmyroom24 GmbH is a pioneering company that is revolutionizing the way people live in Germany, Austria, and the Netherlands. With a strong focus on innovation and sustainability, we are committed to creating a better future for our customers and the environment.Job Title: Customer Success ManagerWe are seeking a highly motivated and...
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Customer Success Consultant, Mid Market
vor 4 Wochen
Berlin, Berlin, Deutschland Doctolib VollzeitJobbeschreibungWir suchen eine/n Customer Success Consultant - Mid Market (x/f/m) zur Verstärkung unseres Teams.AufgabenVerantwortung für unsere Bestandskunden im mittleren Marktsegment über den niedergelassenen Bereich hinweg (Mid Market)Nach der Implementierung & dem Onboarding zentrale:r Ansprechpartner:in für ärztliche Leiter:innen und...
Customer Success Manager, DACH, Mid-Touch
vor 2 Monaten
The Role: Unlocking Customer Potential at Personio
This position can be office-based (hybrid) in Munich or Berlin, offering a unique blend of work-life balance and professional growth.
At Personio, Customer Experience is a core aspect of our company culture, driving how our customer-facing teams operate. As part of the Emerging Corporates Team, you will empower our customers to maximize their product experience by driving adoption and growth opportunities at scale.
Key Responsibilities:
- Manage a portfolio of up to 80 International Emerging Corporates customers in the Mid Market, providing exceptional support and guidance.
- Build and nurture strong relationships with customers, acting as their primary point of contact and trusted partner throughout their customer journey.
- Prioritize customer needs to ensure no customer is overlooked or underserved, leveraging data to drive successful adoption and retention.
- Identify upsell opportunities and develop actionable plans for expansion in collaboration with the Growth Manager.
- Act as the voice of the customer, translating their needs into product requirements to drive innovation and improvement.
Additional Tasks and Responsibilities:
- Contribute to the Mid Market Customer Success strategy for Emerging Corporate customers, driving business growth and customer satisfaction.
- Assist in the proof of concept of our service offering to validate its alignment with customer needs and requirements.
- Challenge the status quo and seek opportunities for innovation within Customer Success processes and structures.
Requirements for Success:
- ±5 years of client-facing experience in managing a large customer portfolio, preferably at a SaaS company.
- Strong prioritization and execution capabilities, driven by customer needs, business impact, and expansion potential.
- The ability to identify upsell opportunities and develop actionable plans to drive expansion.
- An analytical mindset combined with a strong sense of accountability and ownership.
- A deep understanding of value drivers in recurring revenue business models.
- The ability to develop strategies, translate them into initiatives, and track successful delivery.
- The ability to excel in a dynamic environment, quickly adapt to challenges, and maintain a positive attitude.
- Fluent in German and English.
Why Personio?
Aside from our people, culture, and mission, we offer a range of benefits that make Personio a great place to work:
- Competitive compensation package, including salary, benefits, and pre-IPO equity.
- 28 days of paid vacation, plus an additional day after 2 and 4 years.
- 2 Impact Days to have an impact on the environment and society.
- Annual personal development budget for professional growth.
- Regular company and team events, such as All Company Culture Week and local year-end celebrations.
- High-impact working environment with flat hierarchies and short decision-making processes.
- Generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares.
- Corporate discounts across brands like Adidas, LG, Bosch, Apple, and more.
- A remote setup subsidy of 300€ to enhance your home office experience.
About Personio:
Bring your best. Make your mark. We're revolutionizing HR technology to transform the way millions of people experience work every day. We move fast, challenge the status quo, and support our people as they shape their careers.
With over 10,000 customers and a team of 2,000 in eight offices around the world, now is the perfect time to join us. We believe in hiring driven people who want to make an impact. So bring your best, and let's build the future of HR technology together.
Discover our Personio Principles, guiding our mindset, behaviors, and collaboration:
- Exceed Customer Expectations: We anticipate, prioritize, and solve for the needs of our customers.
- Deliver Exceptional Results: We dream big and move with urgency to make great things happen.
- Elevate One Another: We work together as trusted partners to amplify our collective impact.
- Care to Challenge: We care personally and challenge directly to unlock our full potential.
- Ignite Positive Momentum: We embrace the challenge with a positive mindset and celebrate our wins together.
