Customer Care Officer

Vor 2 Tagen


Essen, Nordrhein-Westfalen, Deutschland DNV careers Vollzeit 40.000 € - 60.000 € pro Jahr

This is the job

We are looking for new colleagues (m/f/d) for our Customer Care Team in Essen. The sooner we can start together, the better

Our external as well as internal customers rely on you: 

  • You are responsible for the project execution in the areas of management system certification and are passionate about service and problem solving. 
  • You care for your customer from the quotation stage to planning the audit and issuing the certificate as result of our successfully completed service.
  • You have intensive contact with our customers and work closely with our field service (auditors). You are our face to the customer.
  • You can use your communication skills to discuss complex technical issues with your customer in a simple and empathetic way - together you will find a solution. An essential part of your new job is initiative and the courage to make decisions.

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