Customer Service Representative

Vor 5 Tagen

Köln, Nordrhein-Westfalen, Deutschland Katoen Natie University Vollzeit

Customer Service Representative – Cologne (Germany)

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Position

Customer Service Representative – Cologne (Germany)

Location

cologne

Contract type

Permanent

General description

As a global logistics service provider, Katoen Natie combines engineering, technology and port

operations to offer worldwide, tailor-made solutions to the chemical and automotive

industries, and to the consumer goods, electronics & retail sector. Katoen Natie has logistic

platforms in 40 countries all over Europe, North America, South America and the Far East with

a staff of more than people.

Job Description
You will be responsible for ensuring accurate and timely information flow for all product

movements of packaged goods by entering relevant data into the IT system. Your tasks include

processing inbound and outbound movements, coordinating internal stock transfers,

preparing loading documents, and supporting daily communication between the customer and

the plant. You will monitor bagging orders, maintain stock accuracy, support daily operational

activities, and work closely with the production plant to coordinate product flow.

In addition, you will check truck drivers for correct PPE upon arrival and ensure smooth

administrative processes within the logistics operation.

Your profile

  • Strong communication skills, including confidence in customer interaction
  • Ability to work effectively within a team
  • Good verbal and written communication skills
  • Proficient in Excel, Word, and OneNote
  • SAP knowledge is an advantage
  • Willingness to work early, day, and late shifts

Required Experience
1 year

We offer

  • The possibility to evolve as a person, giving you responsibilities to a large extend after your intensive training
  • A no-nonsense culture where entrepreneurial skills are embraced
  • An opportunity to work in a continuously developing and growing environment

Contact person

Carsten Billen

Contact email

Application

Email CV + motivation

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