Customer Experience Specialist
Vor 5 Tagen
Inbound Customer Support German in Athens
Location: Athens, Greece
Start Date: 1 September
Schedule: Monday to Friday, 9:00 AM 7:00 PM (flexible)
Work Type: On-site
About the Role:
We are seeking an Inbound Customer Support Representative fluent in German and English to join our team in Athens. You will handle incoming calls, assist customers with their inquiries, and provide a high-quality service experience.
What We Offer:
- Competitive salary with 14 payments per year
- Permanent contract
- Full-time schedule (40 hours/week)
- Relocation package available
- Ongoing training and development opportunities
Key Responsibilities:
- Provide accurate information and resolve issues promptly
- Maintain professionalism and empathy in every interaction
- Collaborate with the team to ensure customer satisfaction
- Answer and resolve incoming customer inquiries via phone, email, or chat
Requirements:
- Fluent in German and English (spoken and written)
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work on-site in Athens
How to Apply:
If you are ready for a new opportunity in Athens and want to join a supportive, international team, send your CV in English today.
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