Customer Experience Specialist

vor 2 Wochen

Köln, Nordrhein-Westfalen, Deutschland Cross Border Talents Vollzeit


Inbound Customer Support German in Athens
Location: Athens, Greece
Start Date: 1 September
Schedule: Monday to Friday, 9:00 AM 7:00 PM (flexible)
Work Type: On-site

About the Role:
We are seeking an Inbound Customer Support Representative fluent in German and English to join our team in Athens. You will handle incoming calls, assist customers with their inquiries, and provide a high-quality service experience.

What We Offer:

  • Competitive salary with 14 payments per year
  • Permanent contract
  • Full-time schedule (40 hours/week)
  • Relocation package available
  • Ongoing training and development opportunities

Key Responsibilities:

  • Provide accurate information and resolve issues promptly
  • Maintain professionalism and empathy in every interaction
  • Collaborate with the team to ensure customer satisfaction
  • Answer and resolve incoming customer inquiries via phone, email, or chat

Requirements:

  • Fluent in German and English (spoken and written)
  • Previous customer service experience preferred
  • Strong communication and problem-solving skills
  • Ability to work on-site in Athens

How to Apply:
If you are ready for a new opportunity in Athens and want to join a supportive, international team, send your CV in English today.


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