Account Solution Engineer

Description
Overview of the Role
This role is for people who enjoy turning ideas into working solutions and learning by building. As an Account Solution Engineer in the Mid-Market segment, you partner with Account Executives to help German mid-market customers solve real business challenges using AI + Data + CRM. The environment is fast-moving and varied — customer needs evolve quickly and you work across the full portfolio, which means momentum, direct access to decision makers, and early responsibility. You don't just help customers adopt technology — you help them build confidence in the path forward and play a role in evolving how Solution Engineering is practiced in the age of AI.

What You'll Do

• Lead discovery to understand root causes and map them to Salesforce capabilities
• Design and deliver solution concepts and demos linked to clear outcomes
• Orchestrate the solution cycle with AEs and specialists across the portfolio
• Support pipeline generation through workshops, briefings and industry events

Required Qualifications

• 1–3 years in a role where technology and process meet (e.g. innovation, consulting, presales-adjacent)
• Business-fluent German and professional English for customer-facing work
• Ability to explain complex topics simply and present clearly
• Awareness of how systems connect (APIs, data flows or integration concepts)

Preferred Qualifications

• Curiosity for how solutions work behind the scenes (APIs, data flows, integrations)
• Interest in prototyping through low-code, vibe coding, agents
• Ability to sketch simple architectures to reason about solutions
• Familiarity with the German mid-market landscape

Why this team
You join a team that builds, not just presents. We explore, test, and learn together — and we share openly so everyone grows faster. We work across the full Salesforce portfolio, which means you develop breadth early and can decide later where to go deep. Curiosity and initiative are not add‑ons here — they are how we operate.

Why this work matters
Mid-Market customers are often making high‑leverage decisions about how they grow, differentiate, and serve their own customers. Our role is to help them make those decisions with confidence — not by showcasing features, but by translating problems into clarity, designing what "good" could look like, and co‑creating solutions they can believe in.

What Success Looks Like
Success in this role is when a customer feels understood, sees a future they want to move towards, and gains the confidence to take the next step — because you helped make the path clear. You don't just explain technology — you help customers act on it.

The builder mindset we're looking for
We are looking for someone who wants to help shape how Solution Engineering is done in the age of AI — not just use the tools. AI is shifting how discovery, storytelling, prototyping and value translation happen. We want someone who will explore new ways of working, test what's possible, and help us turn those experiments into repeatable practice. If you get energy from helping
build the future of the craft
, not just performing the current one, you will feel at home here.

What Makes Mid-Market Different
Mid-Market is where momentum lives. You work with customers who move quickly, test ideas early, and expect clarity over theory. You gain direct access to founders and C‑level stakeholders and see the impact of your work faster. The variety of use cases gives you real versatility — and accelerates mastery.

How We Help You Grow
We don't only teach product — we develop Solution Engineers. You learn how to shape solutions, not just configure demos. You'll practice in safe environments (demo gyms, discovery dojos) and receive coaching that builds judgment and confidence. You are not expected to arrive ready — you are expected to grow into readiness.

A note from the hiring manager
We challenge ideas, not people. We operate with clarity, curiosity, and ownership — and we invest in your development. If you want to learn by building, gain momentum early in your career, and co‑create meaningful solutions with customers, you will thrive here.