Customer Success Manager

vor 2 Wochen

Berlin, Berlin, Deutschland Peec AI Vollzeit
What you'll do

  • Onboard and activate new key clients, and educate them on how to best leverage Peec AI to become top-ranked in AI search

  • Review websites, content, and search performance of key clients to identify AI-search-related opportunities across platforms (search, AI assistants, and emerging generative surfaces)

  • Run advisory sessions with leading brands and agencies, turning their growth and brand goals into actionable GEO strategies and roadmaps

  • Collaborate closely with Sales, Growth, and Product to refine activation journeys, case studies, and customer enablement programs

  • Consult our mid-sized and enterprise clients on GEO-related topics, from overall strategy to hands-on operational execution

What we're looking for

  • 3–5 years of hands-on SEO or organic growth experience, ideally at a top-tier SEO agency

  • Deep understanding of technical SEO, content strategy, search intent, and how organic performance translates into business outcomes

  • Strong consulting skills: you're used to advising clients, presenting strategic recommendations, and constructively challenging their thinking

  • Ability to explain SEO concepts in simple, actionable language for marketing and brand teams

  • Excitement about the shift from "10 blue links" to generative search, and motivation to be at the frontier of that change

  • Confident verbal and written communication skills in German and English for high-quality client calls, workshops, and written recommendations

Bonus points

  • Experience building frameworks: SEO playbooks, content strategies, or measurement models for clients

  • Initial experience with AI search

  • Background working with enterprise and other high-touch clients

  • Experience in a high-growth, venture-backed SaaS or marketing tech environment

What we offer

  • Exciting and challenging work with real impact and ownership at one of Europe's fastest-growing Series A startups

  • Regular team events and offsites

  • Competitive equity compensation package

  • Paid Uber Eats and Uber rides home when working late

  • One of the most beautiful office spaces and work environments in Berlin

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