Manager Onsite

Company Description

More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe's leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

We're on a mission to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity. At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.

Job Description

As a Manager Onsite, you will play a key role in shaping and executing our onsite strategy across all customer touchpoints. You will be responsible for planning and balancing onsite activities — from promotional campaigns and brand relaunches to strategic placements and sponsoring initiatives. Acting as an internal consultant, you will collaborate closely with cross-functional teams to ensure our onsite efforts support both commercial goals and long-term brand positioning.

Your Responsibilities

• Holistic Onsite Planning:
  
  Develop and manage comprehensive onsite campaign plans that align with business priorities, including product relaunches, seasonal promotions, and strategic initiatives
• Onsite Product Placement Strategy:
  
  Define and implement a clear strategy for onsite sponsoring, balancing supplier placements with internal priorities such as Own Brands, Value Drivers (App, Loyalty, Autoshipment), and category growth. Foster innovation by teaming up with tech and product teams
• Internal Consulting:
  
  Act as a strategic partner to Category Management, Brand, CRM, and Product teams, advising on optimal onsite activation and campaign setup
• Campaign Execution & Optimization:
  
  Coordinate the execution of onsite campaigns across placements (PDPs, PLPs, homepage, banners, etc.), ensuring consistency, relevance, and performance tracking
• Onsite Promotion Management:
  
  Own the planning and prioritization of promotional onsite space, ensuring efficient use of limited space and alignment with commercial KPIs and CX.
• Cross-Market Rollouts:
  
  Support rollout of onsite campaigns across multiple markets, ensuring scalability and relevance
• UX & Customer Journey Focus:
  
  Ensure onsite experiences are intuitive and conversion-optimized, especially in complex scenarios like product transitions/relaunches or coupon-based promotions
• Performance Analysis & Optimization:
  
  Monitor and analyze the performance of onsite campaigns and placements, derive actionable insights, and continuously optimize for conversion, engagement, and customer satisfaction

Qualifications

• Proven experience in onsite marketing, campaign planning, or digital merchandising, ideally in an e-commerce environment
• Strong strategic thinking and ability to balance commercial goals with customer experience
• Excellent stakeholder management and communication skills
• Analytical mindset with a hands-on approach to testing and optimization
• Experience with onsite tools (e.g., Adobe Target, CMS systems) is a plus
• Fluent in English; German is a plus

Additional Information

With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: 60% in-office, 40% remote, collaborating with colleagues across locations.

Our benefits:

20% discount in our zooplus shop

Internal and external training

Team events

28 vacation days and days off on 24th and 31st of December

Corporate rates at a local gym chain (Body & Soul)

Company mobile phone for work and personal use

Want to know more? Learn more about zooplus here, and check out our LinkedIn, Instagram, TikTok, and YouTube to get a glimpse into the zooplus culture.

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

zooplus is committed to equal opportunity. We value and embrace the diversity and inclusion of all Team Members.

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.