Information Technology Support Engineer

Vor 3 Tagen


Düsseldorf, Nordrhein-Westfalen, Deutschland ITARMI Vollzeit 45.000 € - 60.000 € pro Jahr

Join Our Team as an IT Support Engineer in Dusseldorf

Are you an experienced IT Support Engineer ready to take on an exciting opportunity in Dusseldorf? We're looking for a proactive professional to provide exceptional on-site helpdesk services and make a real impact on our team. If you're passionate about technology and customer service, we want to hear from you

Start Date:
10 November

Contract:
1 month (with potential renewal)

Location:
Dusseldorf

Schedule:
Monday to Friday, on-site

Key Responsibilities:

  • Technical Support
    : Deliver top-notch first-level support to end-users through ticketing systems, email, and Microsoft Teams. Ensure clear communication and timely updates.
  • Workstation Management
    : Install and configure workstations and peripherals; handle system imaging and software updates.
  • Asset Management
    : Keep our inventory updated and manage equipment for onboarding, offboarding, and upgrades.
  • Cybersecurity
    : Conduct antivirus checks and necessary security actions.
  • VPN Configuration
    : Set up and troubleshoot VPNs.
  • Software Assistance
    : Install and update applications like Notepad++ and AutoCAD LT.
  • Password Management
    : Process user account unlocks and password resets effectively.
  • Backup Solutions
    : Execute local backups as needed.
  • Video Conferencing
    : Set up, troubleshoot, and manage conferencing equipment.
  • Network Support
    : Assist with local network services, test network points, and manage shared folder access.
  • Print Services
    : Install and troubleshoot printing solutions, including toner replacement and coordination with service providers.
  • Supplier Coordination
    : Manage visits from external suppliers in alignment with Central IT policies.

Issues requiring additional expertise will be escalated to the central IT team. If you're ready to provide outstanding IT support and grow with us, please send us your CV and salary expectations.

Apply now and embark on this exciting journey with us



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