Office Assistant

Job Description
Your role and goals

Are you a highly organised person who enjoys being the go-to person in an office? Do you find satisfaction in creating a smooth and welcoming environment where your colleagues can do their best work? Then join us at Productsup We are looking for an Office Assistant for our Berlin headquarters to be the friendly and reliable hub of our workplace.

As our Office Assistant, you will be the first point of contact for our team and visitors, ensuring everyone has a positive and professional experience. Your main focus will be on the administrative and organisational tasks that are vital to our workplace success. As you grow in the role, you will have the opportunity to get more involved in supporting our company events and team activities..

This is an onsite role and you will work in our Berlin office 5 days per week.

In your first 3 months you will:

• Be the welcoming face of Productsup, managing our front desk to ensure a fantastic first impression for all guests, candidates, and employees.
• Keep our office environment professional and efficient by managing office/kitchen supplies, coordinating with contractors (e.g., cleaning services), and ensuring common areas are well-maintained.
• Maintain office security by following safety procedures and controlling access via the reception desk
• Provide key administrative support to the wider team, including file organisation, invoice management, and preparing meeting rooms.
• Handle all incoming and outgoing mail and parcels (local and international) ensuring they are distributed promptly.
• Be a friendly, approachable, and supportive point of contact for the team's day-to-day workplace needs.
• Get to know our company's event cadence while providing hands-on support for upcoming activities

In your first 6 months and beyond you will:

• Ensure our office runs smoothly by maintaining good relationships with all internal and external stakeholders such as the building caretaker, property management, IT, cleaning service, suppliers, landlords, neighbours, etc
• Bring in new ideas to create structured processes and workflows within office management
• Ensure our office space will be a place where people love to come to
• As you grow in the role, take a more active part in company events, contribute your own ideas and suggest new initiatives

What you bring to the team

• Some initial experience in a role that required organisation and dealing with people, such as an office assistant, receptionist, hospitality, or customer service.
• A positive, proactive, and service-oriented attitude
• Excellent organisational and time-management skills, with a keen eye for detail
• Multitasking and time-management skills, with the ability to prioritise tasks
• Ability to be resourceful and proactive when issues arise
• Knowledge of Google Suite
• Strong communication and interpersonal skills
• Full professional proficiency in both German and English

What we offer you

• A permanent position with an attractive salary at our growing company
• Ongoing internal and external training, plus a yearly learning budget to help you continuously grow professionally and further your career with Productsup
• Opportunities for engaging in our Corporate Social Responsibility initiatives, plus one paid Impact Day per year dedicated to voluntary work
• Employee referral bonuses: we know that talent attracts talent, and we encourage you to refer people you know to join our team
• The opportunity to take ownership and responsibility, impacting the company's growth in an international environment with 40+ nationalities
• Discounted Urban Sports membership

Productsup values diversity. We celebrate our differences and strive to learn from each other with the firm conviction that diversity drives innovation. Our commitment to equal opportunities begins at the hiring process and extends to our whole working culture. We pledge to social and environmental initiatives that support a sustainable environment. Everyone has a unique contribution to make and all are welcome.