German Language Customer Support Specialist
Vor 5 Tagen
As a German-speaking customer support specialist, you will serve as the primary point of contact for international customers, providing high-quality service and resolving issues in a timely manner. Your excellent communication skills and ability to work effectively with diverse teams will be essential in delivering a positive customer experience.
Key Responsibilities- Respond to customer inquiries via phone, email, and chat in a professional and courteous manner
- Resolve customer complaints and concerns in a fair and efficient way
- Work collaboratively with internal teams to provide seamless support and services
- Fluent German language skills (C1 or native level) and strong English communication skills
- Excellent problem-solving skills and ability to work under pressure
- Strong customer service skills and empathetic nature
We are seeking a highly motivated and customer-focused individual who is passionate about delivering exceptional service and building strong relationships with our clients. If you have a strong desire to work in an international environment and thrive in a fast-paced setting, we encourage you to apply.
What We Offer- Relocation package including flights, accommodation support, and airport pick-up
- Competitive salary and performance-based bonuses
- Comprehensive paid training and career growth opportunities
- Private health insurance and comprehensive benefits package
- Opportunity to live and work in Sofia, a vibrant city surrounded by nature and rich history
Sofia is a city that seamlessly blends culture, nature, and opportunity. With its stunning mountains, green parks, historic architecture, and lively nightlife, it offers a unique quality of life at an affordable cost. You can enjoy exploring cozy cafes, hiking in nearby Vitosha Mountain, or discovering Bulgaria's rich traditions. Our welcoming atmosphere and fast-growing international community make Sofia the perfect place to grow your career while enjoying a balanced lifestyle.
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