Technical Sales Specialist

vor 2 Wochen

Dortmund, Nordrhein-Westfalen, Deutschland Flowserve Corporation Vollzeit

As a Technical Specialist - Severe Service, you will provide product and application technical support to the regional sales engineers, driving growth for the Flow Control Division (FCD) severe service product portfolio, including:

•  Argus ball valves, metal seated floating & trunnion ball valves.

•  Valtek severe service control valves

•  Durco severe service plug valves and high-performance butterfly valves

•  Other Flowserve valve products as required.

Your tasks:

  • Foster strong customer relationships through close collaboration with sales teams to Identify growth opportunities. 

  • Collaborate with sales teams to develop account strategies for key customers and provide market intelligence on technical and commercial aspects of FCD product portfolio.

  • Serve as a subject matter point of reference to the Sales teams for product selection and associated process applications.

  • Coordinate with engineering resources and collaborate on engineered-to-order (ETO) design solutions.

  • Contribute to product diversification strategies by aligning global product leadership with customer needs.

  • Support new product introductions and drive product and application awareness.

  • Assist in the resolution of commercial and technical issues to exceed customer expectations.

  • Assist in the development of targeted account plans

  • Update account plans and opportunities in the CRM system (FlowForce).

  • Identify and escalate potential issues that may impact customer relationships or business opportunities. 

Your profile:

  • BS or BA in Engineering or Business Administration with 8–10 years of relevant experience.

  • Broad knowledge and technical expertise in the refinery, petrochemical industry, severe service applications

  • Technical product knowledge of isolation valves and flow control valves.

  • Dynamic and creative initiative-taker with strong organization, planning, collaboration, analytical problem-solving, and strategic thinking skills.

  • Demonstrates customer centricity through interpersonal communication.

  • Ability to work effectively across all organizational levels and business groups. 

  • Broad knowledge of industry standards related to the Flowserve product portfolio.

  • Proficiency in Microsoft Office Suite (e.g., Excel, PowerPoint). 

The role requires min. 50% of traveling. The rest of working time can be done working from home.

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