Sharepoint Specialist

vor 2 Wochen

Munich, Bayern, Deutschland PRIMUS Global Technologies Pvt Ltd Vollzeit

Key pillar of M365 operations, ensuring stability and availability of Microsoft Teams and SharePoint Online (incl. OneDrive for Business).

§  Requires solid technical expertise across both Teams and SharePoint environments.

§  Works closely with senior Teams and SharePoint experts.

§  Acts as primary backup to ensure operational continuity in the absence of senior experts.

§  Provides advanced support, daily administration, and maintains health of Teams and SharePoint platforms.

§  Provide 2nd and intermediate 3rd level support for Microsoft Teams (including voice functionalities) and SharePoint Online / OneDrive for Business.

§  Serve as primary operational backup for dedicated Teams and SharePoint specialists during their absence.

§  Independently troubleshoot and resolve complex platform-related issues to minimize service disruption.

§  Participate in on-call rotation to ensure business continuity.

§  Act as a reliable technical contact for Level 1–5 support teams, service managers, and other operational units.

§  Perform daily administrative tasks within Teams Admin Center and SharePoint Online Admin Center.

§  Manage and maintain configurations for Teams policies, voice features, SharePoint site collections, permissions, and service applications.

§  Support integration of M365 products with Teams and SharePoint (e.g., Power Platform, Exchange).

§  Assist in execution of platform updates, maintenance activities, and smaller projects under senior expert guidance.

§  Document operational processes and contribute to support team knowledge base.

§  Implement and monitor access policies and permission models according to governance frameworks.

§  Ensure operational activities align with compliance and audit requirements (e.g., EU and German regulatory standards, ISO).

§  Assist in generating service level reports and conducting periodic health checks for both platforms.

· Required Skills & Qualifications

§  Proven hands-on experience administering Microsoft Teams and SharePoint Online / OneDrive for Business.

§  Strong practical knowledge of Teams administration including policies.

§  Voice functionalities experience (PSTN, Direct Routing, Operator Connect, call queues) is helpful.

§  Willingness to build expertise in Teams Voice in collaboration with senior expert.

§  Solid experience with SharePoint Online administration: site collection management, permissions, and search configuration.

§  Proficiency in PowerShell for automating administrative tasks and reporting.

§  Good understanding of overall M365 service landscape and Teams-SharePoint integration.

§  Familiarity with ITIL processes and ITSM tools.

§  Knowledge of Power Platform (Power Apps, Power Automate) is a plus.

· Certifications

§  Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) – highest administrative M365 certification.

§  Teams Administrator Associate (MS-700) – due to deep Teams-SharePoint integration.

§  Teams Voice Engineer Expert (MS-720).

§  Previous certifications (e.g., MCSE SharePoint) are a significant plus.

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