Beverage Technical Service Account Manager

Tate & Lyle is a global provider of distinctive, high-quality ingredients and solutions for the food, beverage and other industries. Listed on the London Stock Exchange, the company was founded in 1921 and is considered a global leader in the production and worldwide marketing of industrial and nutritional ingredients.

At Tate & Lyle, we are dedicated to making more than extraordinary ingredients. We are a purpose driven company dedicated to transforming lives through the science of food by supporting healthy living, building thriving communities, and caring for our planet. 

For our Lübeck site in Germany we are searching for a:

Technical Service Account Manager Beverage

As Beverage Technical Service Account Manager, you will bring relevant technical knowledge to customer accounts, helping translate complex client needs into customized solutions. Acting as both a technical advisor and sales representative, the Technical Service Account Manager identifies growth opportunities, supports product customization, and builds trusted partnerships.

Our European Beverage Team works across all beverages - functional drinks, carbonated soft drinks, flavoured-waters, juices as well as tea and meal replacers– bringing sugar reduction, calorie reduction and mouthfeel solutions to our clients.

Tasks and responsibilities

• Serve as a technical consultant for your accounts, understanding client needs to develop solutions that align with customer needs.
• Collaborate with internal teams (sales, category development, sensory, nutrition…), to support customers with the creation of tailored product solutions and concepts.
• Present technical insights to customers, articulating the benefits and applications of solutions while addressing potential challenges and needs.
• Proactively identify opportunities, leveraging comprehensive technical knowledge to illustrate the value of enhanced or additional offerings.
• Support the sales process by contributing to customized sales strategies within the team, based on technical understanding and client requirements.
• Maintain detailed records of account information, ensuring accuracy in customer information, needs and preferences for long-term relationship building, as well as formulations and testing records in our recipe management system.
• Stay current on industry trends, ingredients and processing technologies

Qualifications  

• A master's degree in food science or related field
• A minimum of 3-5 years in Beverage formulation gained from flavour houses
• Knowledge of beverage formulation, emulsions, sweeteners, and functional ingredients is critical
• Sensory capabilities are a plus
• Knowledge of end-product analysis - including rheology
• Customer focused and solution oriented in approach
• Strong organizational and communication skills
• Pragmatic, analytical approach, ability to manage several projects and to adapt to changing business requirements
• Team-oriented mindset with the ability to work independently
• Fluency in English, written and spoken, and one other European language is essential
• Experience of working with strict health and safety protocols in a laboratory environment is essential

What we can offer you

• A competitive salary
• Bonus opportunity
• Unlimited Contract
• Holiday pay and 13th salary
• 55 € per month for a private pension plan
• 30 days annual leave
• Flexible working hours
• Job bike / company fitness
• On-site canteen and free water, coffee, tea without end, as well as muesli and milk
• Good free parking facilities

Are you interested? Then we look forward to receiving your application on our careers page.

Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.