IT Support Technician

Vor 6 Tagen


Frankfurt am Main, Hessen, Deutschland Fortis Hayes Vollzeit


We are hiring for a Desktop Support Technician ‍

𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Frankfurt, Germany

Work Pattern: 3x days a week

Staff needed: 2x people

Duration: 6-12 Months with a high chance for extentions.

Skills and Qualifications Required:

  • Over 24 months of work experience.
  • Advanced knowledge in computer hardware, software applications, and Microsoft OS.
  • Proficient in printer hardware, networking, wireless and VPN configurations, ticketing software, Microsoft Office & Office 365, PC/Laptop hardware and peripherals, including printers, and mobile devices.
  • Familiarity with Active Directory, Exchange, Apple OS, network and server hardware.
  • Relevant IT certifications: A+ Certification, OEM certifications (Dell, HP, Lenovo, Lexmark, IBM), CompTIA A+, MCITP, MOS.
  • Strong customer service skills, problem resolution, and ability to adhere to documented processes.

Language Requirement:

  • B2/C1 Fluency in German/Deutsche and English (written and verbal).

Equipment Provided:

  • Systems and equipment, including a PC and phone.

Ensure identified candidates can present to customer staff, monitor daily service activity effectively, and maintain high levels of service delivery.



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