Technical Customer Support

Vor 4 Tagen

Mannheim, Baden-Württemberg, Deutschland Advance Global IT Support (AGITS) Vollzeit

Location: Mannheim, Germany

Work Mode: Onsite

Experience Level:

· Fresh graduates are welcome to apply

· Candidates from non-IT backgrounds are also encouraged

· Must be eager to learn, grow, and build a long-term career in IT

Key Responsibilities:

· Provide basic IT support and assistance to users

· Handle simple hardware, software, and system-related issues

· Assist in setting up, configuring, and maintaining IT equipment

· Escalate complex technical issues to senior IT staff when required

· Follow IT procedures, guidelines, and security policies

· Document issues, solutions, and learning progress

· Support day-to-day IT operations at the onsite location

What We Are Looking For:

  • Positive and proactive attitude
  • Strong communication skills
  • Willingness to learn technical and IT-related skills
  • Ability to work onsite at the Mannheim location

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