Technical Customer Support
Vor 6 Tagen
Location: Mannheim, Germany
Work Mode: Onsite
Experience Level:
· Fresh graduates are welcome to apply
· Candidates from non-IT backgrounds are also encouraged
· Must be eager to learn, grow, and build a long-term career in IT
Key Responsibilities:
· Provide basic IT support and assistance to users
· Handle simple hardware, software, and system-related issues
· Assist in setting up, configuring, and maintaining IT equipment
· Escalate complex technical issues to senior IT staff when required
· Follow IT procedures, guidelines, and security policies
· Document issues, solutions, and learning progress
· Support day-to-day IT operations at the onsite location
What We Are Looking For:
- Positive and proactive attitude
- Strong communication skills
- Willingness to learn technical and IT-related skills
- Ability to work onsite at the Mannheim location
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