Rollout Manager

What we achieve together

• As
  Rollout or Customer Success Manager (m/f/d) in B2B product management
  for
  digital solutions
  at the Vaillant Group, you will be responsible for the international rollout of our B2B web shop for wholesalers and installers
• You will
  analyze the requirements of the national sales companies
  , negotiate the scope of functions, and ensure scalable implementation of local needs
• In a
  key position between product development, the central sales organization, and the regional teams,
  you will ensure smooth implementation and high market acceptance
• After a successful market launch, you will work with the Product Owner to support and moderate the continuous development of the customer journey and carry out feature and country rollouts
• You
  ensure that product context and content are maintained and up to date
• You
  continuously improve the user experience through incident management, feedback analysis, monitoring, reporting, and prioritization of new features
  , thereby increasing product usage and the business relevance of the solution
• Your contribution strengthens digital transformation in B2B business and promotes long-term customer loyalty

What makes us successful together

• Qualifications:
  You have a master's degree in economics, management, marketing, or sales.
• Experience:
  You have several years of experience as a stakeholder or rollout manager or in a similar role in international digital product management—ideally, you have already worked in the e-commerce environment.
• Know-how & skills:
  You have knowledge of requirements analysis, negotiation, and incident management. Knowledge of agile project management and web technologies is welcome
• Personality:
  You are a strong communicator, solution-oriented, highly self-motivated, and able to balance complex stakeholder interests
• Language skills:
  You are fluent in German and English to communicate effectively with international teams and stakeholders
• Tools:
  You are proficient in your tech stack of Jira, Confluence, and MS Office

What you can count on

• Hybrid Work:
  We offer our employees the opportunity to work on a hybrid basis. There is also the option to temporarily work from a country within the European Union
• You will work in a
  fast growing, agile and very dynamic team
  that challenges established routines and helps transforming the Vaillant Group to a data informed business
• Buy vacation days:
  Whether you need a longer break for a vacation, more time with your family or simply a break from your daily work routine - purchasing additional vacation days gives you the chance to take an extended break

What makes us special

We take care of a better climate. In every home and our environment. As a successful family business, we have been living up to this claim for over 150 years. We are one of the world's leading providers of heat pumps, digital services and efficient gas heating appliances and offer energy-saving solutions.

You will find sustainability everywhere at the Vaillant Group. In the office, at the production sites and on the road. Around 16,000 employees from over 70 countries are committed to this every day. As an international team, we take responsibility - for our future and that of our planet. We promote your personal development so that you can act with passion and together we can ensure a better climate.

Become part of the Vaillant Group and help us shape the future of heating

We promote equity and do not tolerate any form of discrimination. We value the uniqueness of each individual and encourage all people to apply.

Your Contact:

Michelle Fuhrmann