IT Support Specialist

Vor 3 Tagen

Berlin, Berlin, Deutschland deeploi GmbH Vollzeit
Your mission
  • You are the first point of contact for customers, take calls and tickets and prioritize them independently  
  • You are committed to solving underlying problems
  • You forward complex issues to our level 2 experts
  • You ensure that problems are resolved quickly and in a customer-friendly manner
  • You maintain accurate tracking of customer interactions and issues in our ticket system
  • You provide excellent customer service and show empathy in supporting customers
Your profile
  • You have successfully completed training as an IT specialist for system administration or have already gained professional experience as an IT support employee
  • You speak English and German at C1 level
  • You are interested in self-development and collaborative growth – we will support your professional and personal development with paid certifications through our organization  
  • You have a strong service mindset, and customer-centered, independent and solution-oriented work is important to you
  • You work with a hands-on mentality
  • You seek to join a company that values participation and encourages initiative
Why us?
  • Join the IT revolution – we are a small, but fast-growing team in Berlin and Munich with high ambitions – experience how to scale a startup to Europe's #1 IT Operating System
  • Attractive compensation package, incl. Virtual Stock Option Plan (VSOP)
  • High responsibility and ownership from day 1
  • Benefits: ÖPNV ticket, Swapfiets, Urban Sports Club, Corporate Benefits
  • Office in Munich and Berlin-Mitte
We are looking forward to your application
The deeploi Team

  • IT Support Specialist

    Vor 3 Tagen

    Berlin, Berlin, Deutschland deeploi Vollzeit

    Your missionYou are the first point of contact for customers, take calls and tickets and prioritize them independentlyYou are committed to solving underlying problemsYou forward complex issues to our level 2 expertsYou ensure that problems are resolved quickly and in a customer-friendly mannerYou maintain accurate tracking of customer interactions and issues...

  • Support Specialist

    vor 2 Wochen

    Berlin, Berlin, Deutschland Cyrora Vollzeit 40.000 € - 80.000 € pro Jahr

    Role DescriptionThis is a full-time, on-site role for a Support Specialist located in Berlin, Germany. The Support Specialist will be responsible for providing technical and customer support, troubleshooting issues, and maintaining clear and effective communication with clients. Day-to-day tasks include analyzing and resolving technical problems, offering...

  • IT-Support Specialist 2nd Level

    Vor 3 Tagen

    Berlin, Berlin, Deutschland LargeNet Vollzeit

    IT-Support Specialist 2nd Level (m/w/d) I Remote in Gemeinsam machen wir die Welt unserer Kunden sicherer – mit ganzheitlicher IT-SecurityAls etabliertes mittelständisches IT-Unternehmen mit Schwerpunkt auf Cybersicherheit für den Mittelstand bieten wir Ihnen die Möglichkeit, Ihre technischen Fähigkeiten in einem zukunftsorientierten Umfeld...

  • IT Operations Specialist

    Vor 3 Tagen

    Berlin, Berlin, Deutschland PACE Aerospace & IT Vollzeit

    PACE Aerospace & Information Technology GmbH, as a part of the TXT e-Solutions Group, is an internationally renowned software company that specializes in the development of innovative solutions for the aviation industry. Our customers include many of the world's largest aircraft manufacturers and airlines.Since its inception in 1995, PACE has been creating...

  • IT Support

    vor 2 Wochen

    Berlin, Berlin, Deutschland TalentBridge Vollzeit 40.000 € - 80.000 € pro Jahr

    Are you passionate about technology and enjoy helping others solve technical challenges?We're looking for a reliable and customer-focusedIT Support / Help Desk Specialistto join our growing team. If you love troubleshooting, providing excellent service, and ensuring smooth daily operations, this role is perfect for you.As an IT Support Specialist, you'll be...

  • IT Support

    vor 2 Wochen

    Berlin, Berlin, Deutschland OffsiteX Vollzeit 40.000 € - 80.000 € pro Jahr

    Are you passionate about solving technical problems and helping others succeed?We're looking for adedicated IT Support / Help Desk Specialistto join our growing team. If you enjoy troubleshooting, providing excellent customer service, and keeping systems running smoothly, this is the perfect opportunity for you.As an IT Support Specialist, you'll be the...

  • Support Specialist

    vor 2 Wochen

    Berlin, Berlin, Deutschland Avenrix Vollzeit 40.000 € - 80.000 € pro Jahr

    Role DescriptionThis is a full-time, on-site role for a Support Specialist located in Berlin, Germany. The Support Specialist will be responsible for providing technical support, troubleshooting issues, and assisting customers with their inquiries. The role includes analyzing data to identify trends and problems, communicating effectively with customers to...

  • Sales Support Specialist

    vor 1 Woche

    Berlin, Berlin, Deutschland Hologic, Inc. Vollzeit 42.000 € - 60.000 € pro Jahr

    Rolle: Sales Support Specialist DACH – 12-Monats-VertragStandort: Berlin, Deutschland / Hybrides ArbeitenWir suchen einen dynamischen und detailorientierten Sales Support Specialist für einen 12-monatigen Vertrag, der unser engagiertes DACH-Team verstärkt. In dieser Rolle bieten Sie wichtige administrative Unterstützung für unsere Verkaufsabteilung und...

  • Sales Support Specialist

    vor 2 Wochen

    Berlin, Berlin, Deutschland Hologic Vollzeit 40.000 € - 60.000 € pro Jahr

    DescriptionRolle: Sales Support Specialist DACH – 12-Monats-VertragStandort: Berlin, Deutschland / Hybrides ArbeitenWir suchen einen dynamischen und detailorientierten Sales Support Specialist für einen 12-monatigen Vertrag, der unser engagiertes DACH-Team verstärkt. In dieser Rolle bieten Sie wichtige administrative Unterstützung für unsere...

  • Sales Support Specialist

    vor 2 Wochen

    Berlin, Berlin, Deutschland Hologic Careers Vollzeit 40.000 € - 80.000 € pro Jahr

    Rolle: Sales Support Specialist DACH – 12-Monats-VertragStandort: Berlin, Deutschland / Hybrides ArbeitenWir suchen einen dynamischen und detailorientierten Sales Support Specialist für einen 12-monatigen Vertrag, der unser engagiertes DACH-Team verstärkt. In dieser Rolle bieten Sie wichtige administrative Unterstützung für unsere Verkaufsabteilung und...