German speaking B2B Travel Agent
vor 1 Woche
Position: Travel Agent Location: Berlin, Germany (Hybrid: 1 day per week in office) Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Deliver high-quality travel assistance through chat, phone, and email communication channels.Stay informed on travel suppliers, destinations, and internal systems to provide accurate support.Quickly evaluate customer needs, urgency, and preferences to offer effective solutions.Process hotel, flight, car rental, and rail bookings with precision and attention to detail.Educate customers on how to navigate and use self-service features within the Navan platform and mobile app.Ensure timely responses to inquiries in alignment with service level agreements (SLAs).Adhere to company guidelines and client-specific policies, maintaining compliance with global standards.Share insights and feedback with internal stakeholders to support goal tracking and process improvement.Engage in regular team meetings focused on products, travel partners, and industry trends.Keep up-to-date with travel industry standards and best practices.Maintain reliable attendance, complete required training, and consistently meet performance expectations. REQUIREMENTS: Native/fluent in German, both oral and written. Fluent in English (B2 or higher) Previous working experience in a customer service roles, ideally covering travel and hotel segments Minimum 1 year experience working with GDS systems (Sabre, Amadeus, Galileo) is mandatoryMetrics driven as an indicator and motivator of successA skilled communicator who enjoys creating personalized verbal and written communicationA team player who thrives in collaborating, giving and receiving feedback and lifting others upComputer literate and confident using tools such as Gmail, Zendesk, Slack and Salesforce as well as our unique, in-house, travel customer service platformAvailability to complete the first 10 weeks of employment without requesting time off (excluding regular weekends)Working schedule: Monday to Friday, 7 AM - 7 PM. BENEFITS: Excellent remuneration package based on experience, skills and performanceBe part of a dynamic and creative team with positive and friendly atmosphereGuidance and tools to reach your full potentialGenerous medical plans, dental, and vision benefits with premiumsPaid parental and bereavement leaveSubsidized commuter benefitsMental health supportConnectivity stipendsAnd many others
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German speaking B2B Travel Agent
Vor 3 Tagen
Berlin, Deutschland The lemon Consulting VollzeitPosition: Travel Agent Location: Berlin, Germany (Hybrid: 1 day per week in office) Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Deliver high-quality travel assistance through chat, phone, and email communication channels.Stay informed on travel suppliers, destinations, and internal systems to provide accurate...
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German speaking B2B Travel Agent
vor 1 Woche
Berlin, Berlin, Deutschland The lemon Consulting VollzeitPosition: Travel Agent Location: Berlin, Germany (Hybrid: 1 day per week in office) Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES:Deliver high-quality travel assistance through chat, phone, and email communication channels.Stay informed on travel suppliers, destinations, and internal systems to provide accurate...
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German-Speaking Travel Customer Expert
Vor 6 Tagen
Berlin, Deutschland Cbtalents VollzeitGerman-Speaking Travel Customer Expert (Remote from anywhere in Greece) Living in Greece and want a stable, international job? Join us and help travelers plan their next adventure! What you'll do: Support customers via phone, chat & email Manage bookings, changes & cancellations Help people find the best travel options What you need: Fluent German + good...
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German-Speaking Travel Customer Expert
Vor 6 Tagen
Berlin, Deutschland Cbtalents VollzeitGerman-Speaking Travel Customer Expert (Remote from anywhere in Greece) Living in Greece and want a stable, international job? Join us and help travelers plan their next adventure! What you'll do: Support customers via phone, chat & email Manage bookings, changes & cancellations Help people find the best travel options What you need: Fluent German + good...
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German Speaker B2B Travel Agent
vor 1 Woche
Berlin, Deutschland The lemon Consulting VollzeitPosition: Travel Agent Location: remote, Portugal or hybrid, Lisbon (candidate's discretion) Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Assist travelers with best-in-class personalized supportSolve issues with any travel or tech related help they may require, ranging from standard platform queries to last-minute...
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German Speaker B2B Travel Agent
vor 15 Stunden
Berlin, Deutschland The lemon Consulting VollzeitPosition: Travel Agent Location: remote, Portugal or hybrid, Lisbon (candidate's discretion) Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Assist travelers with best-in-class personalized supportSolve issues with any travel or tech related help they may require, ranging from standard platform queries to last-minute...
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German Speaker B2B Travel Agent
vor 1 Woche
Berlin, Berlin, Deutschland The lemon Consulting VollzeitPosition: Travel Agent Location: remote, Portugal or hybrid, Lisbon (candidate's discretion) Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES:Assist travelers with best-in-class personalized supportSolve issues with any travel or tech related help they may require, ranging from standard platform queries to last-minute...
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German-Speaking Travel Customer Expert
Vor 5 Tagen
Berlin, Berlin, Deutschland Cbtalents VollzeitGerman-Speaking Travel Customer Expert (Remote from anywhere in Greece) Living in Greece and want a stable, international job? Join us and help travelers plan their next adventure What you'll do: Support customers via phone, chat & email Manage bookings, changes & cancellations Help people find the best travel options What you need: Fluent German +...
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Travel Agent Community Manager
vor 3 Wochen
Berlin, Deutschland Agentrav VollzeitAbout AgenTravAgenTrav is on the way to become the world’s largest B2B travel agent directory — connecting 40,000+ travel agents across 150+ countries with hotels, destinations, and tourism organizations.Our goal is to build the world’s most trusted community for travel professionals.Role OverviewWe are looking for a Travel Agent Community Manager to...
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German Speaking Travel Agent
Vor 3 Tagen
Berlin, Deutschland Employer&Employee VollzeitOn behalf of our Client we are looking for **German language speakers** for a Customer Consultant Positions in a travel industry! (multiple openings) Our Client - trustworthy, global and world's largest expedition company with offices around the world. Founded in 19th century, offering unforgettable and exotic experiences for travellers. - Four key things...
