German speaking B2B Travel Agent
vor 2 Wochen
Position: Travel Agent Location: Berlin, Germany (Hybrid: 1 day per week in office) Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Deliver high-quality travel assistance through chat, phone, and email communication channels.Stay informed on travel suppliers, destinations, and internal systems to provide accurate support.Quickly evaluate customer needs, urgency, and preferences to offer effective solutions.Process hotel, flight, car rental, and rail bookings with precision and attention to detail.Educate customers on how to navigate and use self-service features within the Navan platform and mobile app.Ensure timely responses to inquiries in alignment with service level agreements (SLAs).Adhere to company guidelines and client-specific policies, maintaining compliance with global standards.Share insights and feedback with internal stakeholders to support goal tracking and process improvement.Engage in regular team meetings focused on products, travel partners, and industry trends.Keep up-to-date with travel industry standards and best practices.Maintain reliable attendance, complete required training, and consistently meet performance expectations. REQUIREMENTS: Native/fluent in German, both oral and written. Fluent in English (B2 or higher) Previous working experience in a customer service roles, ideally covering travel and hotel segments Minimum 1 year experience working with GDS systems (Sabre, Amadeus, Galileo) is mandatoryMetrics driven as an indicator and motivator of successA skilled communicator who enjoys creating personalized verbal and written communicationA team player who thrives in collaborating, giving and receiving feedback and lifting others upComputer literate and confident using tools such as Gmail, Zendesk, Slack and Salesforce as well as our unique, in-house, travel customer service platformAvailability to complete the first 10 weeks of employment without requesting time off (excluding regular weekends)Working schedule: Monday to Friday, 7 AM - 7 PM. BENEFITS: Excellent remuneration package based on experience, skills and performanceBe part of a dynamic and creative team with positive and friendly atmosphereGuidance and tools to reach your full potentialGenerous medical plans, dental, and vision benefits with premiumsPaid parental and bereavement leaveSubsidized commuter benefitsMental health supportConnectivity stipendsAnd many others
-
Berlin, Deutschland Ventura TRAVEL VollzeitJoin us at Ventura TRAVEL - a group of specialized travel brands that unleash the adventurer in every person! As an intern for our **China Tours**travel brand,**you will join our mission of crafting authentic travel experiences in China. You will work alongside our German-speaking Travel Specialists and learn the basics of trip preparation and sales. As a...
-
German Speaker B2B Travel Agent
vor 2 Wochen
Berlin, Deutschland The lemon Consulting VollzeitPosition: Travel Agent Location: remote, Portugal or hybrid, Lisbon (candidate's discretion) Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Assist travelers with best-in-class personalized supportSolve issues with any travel or tech related help they may require, ranging from standard platform queries to last-minute...
-
Berlin, Berlin, Deutschland Ventura TRAVEL Vollzeit 30.000 € - 45.000 € pro JahrJoin us at Ventura TRAVEL - a group of specialized travel brands that unleash the adventurer in every person As an intern for our China Tours travel brand,you will join our mission of crafting authentic travel experiences in China. You will work alongside our German-speaking Travel Specialists and learn the basics of trip preparation and sales. As a fellow...
-
German B2B Travel Agent
Vor 6 Tagen
Berlin, Deutschland PlanetJobs VollzeitWe connect talented professionals with international job opportunities. Our team provides expert support in job search, visa processes, accommodation, and relocation to ensure a smooth transition abroad. Our mission is to help candidates succeed globally.DUTIES AND RESPONSIBILITIES:Assist travelers with best-in-class personalized support Solve issues with...
-
Paid Internship Travel Specialist for China Tours
vor 2 Wochen
Berlin, Berlin, Deutschland Ventura TRAVEL Vollzeit 30.000 € - 45.000 € pro JahrJoin us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person As an intern for our China Tours travel brand, you will join our mission of crafting authentic travel experiences in China. You will work alongside our German-speaking Travel Specialists and learn the basics of trip preparation and sales. As a...
-
Paid Internship Travel Specialist for China Tours
vor 2 Wochen
Berlin, Berlin, Deutschland Ventura TRAVEL Vollzeit 30.000 € - 45.000 € pro JahrJoin us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person As an intern for ourChina Tourstravel brand, you will join our mission of crafting authentic travel experiences in China.You will work alongside our German-speaking Travel Specialists and learn the basics of trip preparation and sales. As a fellow...
-
Berlin, Berlin, Deutschland Ventura TRAVEL Vollzeit 30.000 € - 50.000 € pro JahrJoin us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person As an intern for our China Tours travel brand, you will join our mission of crafting authentic travel experiences in China. You will work alongside our German-speaking Travel Specialists and learn the basics of trip preparation and sales. As a...
-
Travel Administration Executive
vor 1 Woche
Berlin, Deutschland Secret Escapes - Berlin Vollzeit**As Travel Administration Executive, you will be responsible for handling contacts from our members or call centre ensuring that enquiries are handled in a professional manner with an exceptional level of customer service. You will be part of the Travel administration team who are responsible for ensuring reactive support to our partners and members. Your...
-
Senior Travel Agent
vor 2 Wochen
Berlin, Deutschland JUJUR VollzeitPosition: Senior Travel Agent Location: Berlin, Germany (Hybrid: 1 day per week in office) Employment type: Full-time **DUTIES AND RESPONSIBILITIES**: - Stay informed on travel suppliers, destinations, and internal systems to provide accurate support. - Quickly evaluate customer needs, urgency, and preferences to offer effective solutions. - Process...
-
B2B Travel Agent
vor 2 Wochen
Berlin, Berlin, Deutschland Careerxtra VollzeitLocation: Berlin, GermanyModel: Hybrid (1 day per week in office)Employment Type: Full-timeIf you haveGDS expertiseand a passion for delivering top-tier client service, this role offers you the chance to work with an international team and help shape the future ofcorporate travel management.Your ResponsibilitiesAs a key customer-facing expert, you will be...
